JSWOzonetel · Call Analysis

Ronak Mehta agent scorecard

Calls
187
166 scored · 12 n/a
Avg pitch /10
2.72
floor 2.30 +0.42
Band split
3G/25A/138R
green ≥8, amber 5–7, red <5
Talk ratio
0.611
28 monologue-heavy calls
Sentiment
+0.04
the customer's signal, not a rep score
Avg duration
2:45
min:sec

Only the pitch column is this agent's performance. Q-flags describe the leads they were handed; supply describes our stockyard; sentiment is the customer's reaction.

Ronak Mehta — pitch score distribution
0 24 47 score 0/10 — 20 calls (red band) 20 0 score 1/10 — 22 calls (red band) 22 1 score 2/10 — 47 calls (red band) 47 2 score 3/10 — 29 calls (red band) 29 3 score 4/10 — 20 calls (red band) 20 4 score 5/10 — 11 calls (amber band) 11 5 score 6/10 — 11 calls (amber band) 11 6 score 7/10 — 0 calls (amber band) 7 score 8/10 — 5 calls (green band) 5 8 score 9/10 — 0 calls (green band) 9 score 10/10 — 1 call (green band) 1 10
red 0–4 urgent amber 5–7 coaching green 8–10 strong score out of 10
Points earned per step (%)
50% 80% Full discovery (8 Qs): 4.3 Full discovery (8 Qs) 4.3 Hook (supply/price signal): 4.6 Hook (supply/price signal) 4.6 Closure - one of three outcomes: 8.5 Closure - one of three outcomes 8.5 Platform education: 8.5 Platform education 8.5 Opener & permission: 11.0 Opener & permission 11.0 Verify basic profile (4 Qs): 13.8 Verify basic profile (4 Qs) 13.8 Discovery (6 Qs): 15.1 Discovery (6 Qs) 15.1 Pitch (2-3 USPs): 20.2 Pitch (2-3 USPs) 20.2 First opportunity identified: 21.3 First opportunity identified 21.3 Discovery (5 Qs, woven naturally): 40.0 Discovery (5 Qs, woven naturally) 40.0 Revalidate every field: 45.0 Revalidate every field 45.0 Closure with next step: 46.8 Closure with next step 46.8 Closure with price & timeline: 60.0 Closure with price & timeline 60.0 Warm welcome opener: 70.2 Warm welcome opener 70.2 Qualify: 79.8 Qualify 79.8 Opener acknowledges platform submission: 80.0 Opener acknowledges platform submission 80.0 No unnecessary re-pitching: 100.0 No unnecessary re-pitching 100.0
Weakest step first — this is the coaching agenda.

Coaching focus weakest three steps, with a line from someone who does them well

Full discovery (8 Qs) 4.3% of points earned floor 3.2% across 47 calls
How Sajal Bhaskar does it on a 10.0/10 call —
[Customer:] ESP सर्विसेस... [Rep:] आप कौन सा ब्रांड में लेते हो शीट्स जनरली?... [Customer:] चार से पांच टन चाहिए मुझे मिनिमम... [Rep:] Payment sir, 100% advance.
Hook (supply/price signal) 4.6% of points earned floor 5.0% · below the floor across 109 calls
How Sajal Bhaskar does it on a 9.0/10 call —
Sir, the pricing is going to go high until October.
Closure - one of three outcomes 8.5% of points earned floor 5.0% across 47 calls
How Sajal Bhaskar does it on a 10.0/10 call —
[Customer:] मैं आपको कल दोपहर बारह एक बजे के बाद फोन करता हूं। चलेगा? [Agent:] हां चलेगा, चलेगा।
habit 28 of this agent's calls were monologue-heavy (average talk share 0.611, average 11.6 questions asked per call).

Step-by-step vs the floor weakest first — this is the coaching agenda

StepWtCalls This agentFloorΔ
NR3 Full discovery (8 Qs) 347
4.3%
 3.2% +1
SL2 Hook (supply/price signal) 2109
4.6%
 5.0% -0
NR6 Closure - one of three outcomes 247
8.5%
 5.0% +4
NR4 Platform education 147
8.5%
 7.3% +1
SL1 Opener & permission 2109
11.0%
 22.6% -12
NR2 Verify basic profile (4 Qs) 147
13.8%
 12.9% +1
SL3 Discovery (6 Qs) 2109
15.1%
 4.4% +11
SL4 Pitch (2-3 USPs) 1109
20.2%
 7.6% +13
NR5 First opportunity identified 247
21.3%
 15.0% +6
CL3 Discovery (5 Qs, woven naturally) 210
40.0%
 17.0% +23
CL2 Revalidate every field 310
45.0%
 19.3% +26
SL6 Closure with next step 1109
46.8%
 25.5% +21
CL4 Closure with price & timeline 210
60.0%
 29.9% +30
NR1 Warm welcome opener 147
70.2%
 68.8% +1
SL5 Qualify 2109
79.8%
 58.8% +21
CL1 Opener acknowledges platform submission 210
80.0%
 66.3% +14
CL5 No unnecessary re-pitching 110
100.0%
 97.1% +3

Across campaigns

CampaignCallsScoredAvg
IS_MFG_HR_HRPO_Sep26 7869 2.75
IS_MFG_CR_GI_GP_Coated_Sep26 4540 3.10
IS_Inte_MFG_M1_3_NoEnq_Sep26 4236 1.25
MSME_IS_PANIndia_NewReg_260526 1211 2.95
MSME_IS_India_ProductOpps_PROG_261225 1010 5.95

Objections faced

ObjectionRaisedHandledMissed
price38 11 26
send_price_will_think33 15 18
incumbent_supplier31 22 8
just_registered_to_check6 2 4
check_with_manager2 0 2
credit2 2 0
why_call_used_app1 1 0

Coaching notes from the lowest-scoring calls

0.0/10 211121788502…
For new registrations with no immediate need, you must still follow the script to build a profile and educate them on the platform's value, rather than ending the call early.
0.0/10 211121788437…
When a customer raises an early objection like MOQ, acknowledge it but still attempt discovery to understand their full business potential before deflecting them to a dealer.
0.0/10 211121788431…
When a customer says they have no immediate need, use that as an opportunity to build a profile for the future by asking discovery questions about their business, typical material usage, and procurement process.
0.0/10 211121789031…
You must control the call by following the pitch structure; instead of immediately giving a price, first complete discovery to understand the customer's business.
0.0/10 349721789713…
You must take control of the call from the beginning. Follow the script structure: open with permission, deliver the hook, and complete discovery BEFORE discussing price to avoid letting the customer dictate the entire conversation.
0.0/10 211121789537…
When a customer denies initiating the call, avoid arguing and instead pivot to a standard outbound opening to attempt to salvage the conversation.
0.0/10 211121788521…
Always include the permission-to-speak question in your opening sentence to secure control of the call early.
0.0/10 211121788500…
When a customer uses a product we sell (like TMT), pivot fully to that product's discovery and pitch instead of ending the call early.

All calls 187

CallStateDateCampaignDur DispositionBandLangPitch TalkSent
211121788437… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 1:18 No_requirement full conversation Hindi 0.0/10 0.516 0.05
211121788349… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 0:57 No_requirement full conversation Hindi 0.0/10 0.611 -0.60
211121789109… scored 2026-09-11 IS_MFG_HR_HRPO_Sep26 3:01 No_requirement full conversation Hindi 0.0/10 0.734 mono -0.33
211121788351… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 2:44 Wrap up time exceeded :0 full conversation Hindi 0.0/10 0.464 -0.22
349721789713… scored 2026-09-18 IS_MFG_CR_GI_GP_Coated_Sep 8:59 General Enquiry full conversation Hindi 0.0/10 0.611 -0.23
349721789639… scored 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 6:19 General Enquiry full conversation Hindi 0.0/10 0.581 -0.12
211121788431… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 0:54 No_requirement full conversation Gujarati 0.0/10 0.592 -0.24
211121788521… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 0:45 General Enquiry full conversation Gujarati 0.0/10 0.698 -0.30
211121788502… scored 2026-09-04 IS_Inte_MFG_M1_3_NoEnq_Sep 1:01 No_requirement full conversation Hindi 0.0/10 0.611 0.13
211121789031… scored 2026-09-10 IS_MFG_HR_HRPO_Sep26 1:29 General Enquiry full conversation Hindi 0.0/10 0.69 +0.25
211121789537… scored 2026-09-16 IS_MFG_HR_HRPO_Sep26 0:46 No_requirement full conversation Hindi 0.0/10 0.432 -0.22
211121788418… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 0:42 Not_Answered short or unclear Hindi 0.0/10 0.784 mono 0.00
211121788343… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 0:47 General Enquiry full conversation Hindi 0.0/10 0.714 0.00
211121789538… scored 2026-09-16 IS_MFG_HR_HRPO_Sep26 12:14 Wrap up time exceeded :0 full conversation Hindi 0.0/10 0.581 -0.12
211121788350… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 1:57 No_requirement full conversation Hindi 0.0/10 0.484 -0.08
211121788500… scored 2026-09-04 IS_Inte_MFG_M1_3_NoEnq_Sep 1:48 No_requirement full conversation Hindi 0.0/10 0.609 -0.36
211121788516… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 1:23 General Enquiry full conversation Hindi 0.0/10 0.501 -0.38
211121788339… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 1:16 No_requirement full conversation Hindi 0.0/10 0.707 -0.04
211121788344… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 1:53 No_requirement full conversation Hindi 0.5/10 0.573 0.11
211121788346… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 1:26 No_requirement full conversation Hindi 0.5/10 0.63 +0.34
211121788512… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 1:37 Interested full conversation Hindi 1.0/10 0.499 +0.38
211121788338… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 1:17 No_requirement full conversation Hindi 1.0/10 0.599 0.10
211121789535… scored 2026-09-16 MSME_IS_PANIndia_NewReg_26 1:28 No_requirement full conversation Hindi 1.0/10 0.677 -0.15
211121789122… scored 2026-09-11 IS_MFG_HR_HRPO_Sep26 2:19 General Enquiry full conversation Hindi 1.0/10 0.688 +0.48
211121788499… scored 2026-09-04 IS_Inte_MFG_M1_3_NoEnq_Sep 1:12 Call_back_later full conversation Hindi 1.0/10 0.622 +0.46
211121788772… scored 2026-09-07 MSME_IS_India_ProductOpps_ 1:46 Interested full conversation Hindi 1.0/10 0.62 0.11
211121788346… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 1:36 Interested full conversation Hindi 1.0/10 0.541 +0.53
211121788344… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 2:36 No_requirement full conversation Hindi 1.0/10 0.8 mono -0.09
211121788345… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 1:30 Interested full conversation Hindi 1.0/10 0.604 0.14
211121788346… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 4:02 General Enquiry full conversation Hindi 1.0/10 0.549 -0.13
211121789559… scored 2026-09-16 IS_MFG_CR_GI_GP_Coated_Sep 1:18 General Enquiry full conversation Hindi 1.0/10 0.573 0.00
211121788353… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 2:16 No_requirement full conversation Hindi 1.0/10 0.821 mono 0.07
211121788414… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 6:08 Wrap up time exceeded :0 full conversation Hindi 1.0/10 0.454 -0.30
211121788416… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 0:55 No_requirement full conversation Gujarati 1.0/10 0.766 mono -0.17
211121789724… scored 2026-09-18 IS_MFG_CR_GI_GP_Coated_Sep 1:09 full conversation Hindi 1.0/10 0.606 0.00
211121788437… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 0:54 No_requirement full conversation Hindi 1.0/10 0.563 -0.43
211121788499… scored 2026-09-04 IS_Inte_MFG_M1_3_NoEnq_Sep 0:43 No_requirement short or unclear Hindi 1.0/10 0.654 -0.52
211121788347… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 1:30 Wrap up time exceeded :0 full conversation Hindi 1.0/10 0.592 +0.38
211121788349… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 0:45 Onboarded full conversation Hindi 1.0/10 0.601 +0.18
211121788930… scored 2026-09-09 MSME_IS_PANIndia_NewReg_26 0:51 No_requirement full conversation Hindi 1.0/10 0.62 -0.20
211121789035… scored 2026-09-10 MSME_IS_PANIndia_NewReg_26 0:43 Call_back_later short or unclear Hindi 1.0/10 0.75 mono -0.41
211121788338… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 0:40 Call_back_later full conversation Hindi 1.0/10 0.626 -0.03
211121788345… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 1:33 General Enquiry full conversation Hindi 1.5/10 0.579 +0.38
211121789033… scored 2026-09-10 MSME_IS_PANIndia_NewReg_26 2:57 Wrap up time exceeded :0 full conversation Hindi 1.5/10 0.565 +0.26
211121788506… scored 2026-09-04 MSME_IS_PANIndia_NewReg_26 1:51 No_requirement full conversation Hindi 1.5/10 0.574 +0.29
211121788507… scored 2026-09-04 IS_Inte_MFG_M1_3_NoEnq_Sep 0:40 Not_Answered full conversation Hindi 1.5/10 0.721 mono +0.54
211121789128… scored 2026-09-11 IS_MFG_HR_HRPO_Sep26 1:45 Wrap up time exceeded :0 full conversation Hindi 2.0/10 0.653 0.00
211121789043… scored 2026-09-10 IS_MFG_HR_HRPO_Sep26 1:56 Wrap up time exceeded :0 full conversation Hindi 2.0/10 0.655 -0.14
211121789120… scored 2026-09-11 IS_MFG_HR_HRPO_Sep26 6:07 General Enquiry full conversation Hindi 2.0/10 0.624 +0.15
349721789628… scored 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 0:54 Wrap up time exceeded :0 full conversation Hindi 2.0/10 0.486 0.07
211121788784… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:50 Interested full conversation Hindi 2.0/10 0.661 -0.06
211121789624… scored 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 0:41 No_requirement full conversation Hindi 2.0/10 0.765 mono -0.24
211121789537… scored 2026-09-16 IS_MFG_HR_HRPO_Sep26 1:27 Interested full conversation Hindi 2.0/10 0.628 +0.26
211121789551… scored 2026-09-16 IS_MFG_CR_GI_GP_Coated_Sep 2:54 Wrap up time exceeded :0 full conversation Hindi 2.0/10 0.663 -0.05
349721789626… scored 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 2:15 General Enquiry full conversation Gujarati 2.0/10 0.353 +0.41
211121789120… scored 2026-09-11 IS_MFG_HR_HRPO_Sep26 2:23 General Enquiry full conversation Hindi 2.0/10 0.579 +0.21
349721789639… scored 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 0:48 No_requirement full conversation Hindi 2.0/10 0.849 mono -0.22
211121789109… scored 2026-09-11 IS_MFG_HR_HRPO_Sep26 1:38 Call_back_later full conversation Hindi 2.0/10 0.577 -0.08
211121789553… scored 2026-09-16 IS_MFG_CR_GI_GP_Coated_Sep 4:10 General Enquiry full conversation Hindi 2.0/10 0.59 -0.31
211121789124… scored 2026-09-11 IS_MFG_HR_HRPO_Sep26 3:02 Wrap up time exceeded :0 full conversation Hindi 2.0/10 0.694 -0.18
211121789126… scored 2026-09-11 IS_MFG_HR_HRPO_Sep26 0:51 General Enquiry full conversation Hindi 2.0/10 0.765 mono -0.20
211121788933… scored 2026-09-09 IS_MFG_HR_HRPO_Sep26 0:45 No_requirement full conversation Hindi 2.0/10 0.89 mono -0.30
211121788431… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 0:49 Not_Answered full conversation Hindi 2.0/10 0.854 mono 0.00
211121788865… scored 2026-09-08 IS_MFG_HR_HRPO_Sep26 1:28 No_requirement full conversation Hindi 2.0/10 0.714 -0.33
211121789031… scored 2026-09-10 IS_MFG_HR_HRPO_Sep26 1:33 No_requirement full conversation Hindi 2.0/10 0.633 -0.43
211121789031… scored 2026-09-10 IS_MFG_HR_HRPO_Sep26 3:19 No_requirement full conversation Hindi 2.0/10 0.589 -0.42
211121788781… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 2:46 General Enquiry full conversation Hindi 2.0/10 0.434 -0.10
211121788866… scored 2026-09-08 IS_MFG_HR_HRPO_Sep26 0:58 Wrap up time exceeded :0 full conversation Hindi 2.0/10 0.641 -0.15
211121788780… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 1:39 Interested full conversation Hindi 2.0/10 0.595 -0.05
211121789036… scored 2026-09-10 IS_MFG_HR_HRPO_Sep26 1:09 General Enquiry full conversation Hindi 2.0/10 0.754 mono -0.28
211121788777… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 4:07 Interested full conversation Hindi 2.0/10 0.562 +0.46
211121789108… scored 2026-09-11 IS_MFG_HR_HRPO_Sep26 0:54 Does_not_deal_Steel full conversation Hindi 2.0/10 0.711 -0.25
211121789116… scored 2026-09-11 IS_MFG_HR_HRPO_Sep26 1:37 General Enquiry full conversation Hindi 2.0/10 0.678 0.13
211121789031… scored 2026-09-10 IS_MFG_HR_HRPO_Sep26 1:10 No_requirement full conversation Hindi 2.0/10 0.548 +0.28
211121788512… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 0:55 General Enquiry full conversation Hindi 2.0/10 0.668 0.00
211121788780… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 1:15 No_requirement full conversation Hindi 2.0/10 0.575 -0.06
211121788780… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 1:27 No_requirement full conversation Hindi 2.0/10 0.409 -0.01
211121788439… scored 2026-09-03 IS_MFG_HR_HRPO_Sep26 0:53 Wrap up time exceeded :0 full conversation Hindi 2.0/10 0.655 0.09
211121788413… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 2:18 General Enquiry full conversation Hindi 2.0/10 0.615 -0.15
211121789729… scored 2026-09-18 IS_MFG_CR_GI_GP_Coated_Sep 0:58 Not_Answered full conversation Hindi 2.0/10 0.895 mono -0.33
211121789723… scored 2026-09-18 IS_MFG_CR_GI_GP_Coated_Sep 1:17 No_requirement full conversation Hindi 2.0/10 0.628 -0.20
349721789715… scored 2026-09-18 IS_MFG_CR_GI_GP_Coated_Sep 2:29 Wrap up time exceeded :0 full conversation Hindi 2.0/10 0.617 0.00
349721789641… scored 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 7:21 General Enquiry full conversation Gujarati 2.0/10 0.662 +0.41
211121789624… scored 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 0:52 Not_Answered full conversation Hindi 2.0/10 0.587 +0.68
211121789622… scored 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 3:00 General Enquiry full conversation Hindi 2.0/10 0.415 -0.40
211121789562… scored 2026-09-16 IS_MFG_CR_GI_GP_Coated_Sep 2:45 General Enquiry full conversation Hindi 2.0/10 0.461 -0.34
211121789544… scored 2026-09-16 IS_MFG_HR_HRPO_Sep26 1:05 General Enquiry full conversation Hindi 2.0/10 0.744 mono -0.30
211121789535… scored 2026-09-16 IS_MFG_HR_HRPO_Sep26 2:33 General Enquiry full conversation Hindi 2.0/10 0.303 0.09
211121789033… scored 2026-09-10 MSME_IS_PANIndia_NewReg_26 3:09 No_requirement full conversation Gujarati 2.5/10 0.793 mono -0.62
211121788851… scored 2026-09-08 IS_MFG_HR_HRPO_Sep26 1:54 Interested full conversation Hindi 3.0/10 0.463 0.02
211121789621… scored 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 8:01 General Enquiry full conversation Hindi 3.0/10 0.579 +0.27
211121788933… scored 2026-09-09 IS_MFG_HR_HRPO_Sep26 2:34 General Enquiry full conversation Hindi 3.0/10 0.742 mono +0.20
349721789709… scored 2026-09-18 IS_MFG_CR_GI_GP_Coated_Sep 5:47 Does_not_deal_Steel full conversation Hindi 3.0/10 0.658 0.09
211121789560… scored 2026-09-16 IS_MFG_CR_GI_GP_Coated_Sep 3:52 General Enquiry full conversation Hindi 3.0/10 0.708 -0.19
349721789630… scored 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 3:12 General Enquiry full conversation Hindi 3.0/10 0.664 +0.30
211121788782… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:53 No_requirement full conversation Gujarati 3.0/10 0.776 mono -0.01
211121789731… scored 2026-09-18 IS_MFG_CR_GI_GP_Coated_Sep 1:10 No_requirement full conversation Hindi 3.0/10 0.548 +0.26
211121788341… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 4:21 Interested full conversation Hindi 3.0/10 0.351 -0.10
211121789555… scored 2026-09-16 IS_MFG_CR_GI_GP_Coated_Sep 3:34 General Enquiry full conversation Hindi 3.0/10 0.577 -0.12
349721789646… scored 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 4:41 General Enquiry full conversation Hindi 3.0/10 0.656 -0.05
211121788412… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 3:37 Interested full conversation Hindi 3.0/10 0.504 +0.65
211121788340… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 1:16 No_requirement full conversation Hindi 3.0/10 0.743 mono -0.48
349721789631… scored 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 3:05 Wrap up time exceeded :0 full conversation Gujarati 3.0/10 0.75 mono -0.18
211121789104… scored 2026-09-11 MSME_IS_PANIndia_NewReg_26 3:44 Call_back_later full conversation English 3.0/10 0.473 +0.22
211121789730… scored 2026-09-18 IS_MFG_CR_GI_GP_Coated_Sep 3:20 General Enquiry full conversation Hindi 3.0/10 0.655 +0.36
211121788511… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 1:25 Interested full conversation Hindi 3.0/10 0.682 +0.62
211121788520… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 0:46 General Enquiry full conversation Gujarati 3.0/10 0.636 0.00
211121789041… scored 2026-09-10 IS_MFG_HR_HRPO_Sep26 3:17 General Enquiry full conversation Hindi 3.0/10 0.638 -0.09
211121788437… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 1:30 General Enquiry full conversation Hindi 3.0/10 0.659 +0.36
211121788869… scored 2026-09-08 IS_MFG_HR_HRPO_Sep26 1:24 No_requirement full conversation Gujarati 3.0/10 0.677 -0.53
211121788438… scored 2026-09-03 IS_MFG_HR_HRPO_Sep26 1:34 Interested full conversation Hindi 3.0/10 0.671 +0.38
211121789109… scored 2026-09-11 IS_MFG_HR_HRPO_Sep26 1:25 No_requirement full conversation Hindi 3.0/10 0.575 +0.33
211121788871… scored 2026-09-08 IS_MFG_HR_HRPO_Sep26 2:05 Interested full conversation Hindi 3.0/10 0.482 0.10
211121788521… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 1:13 Interested full conversation Gujarati 3.0/10 0.564 +0.75
211121788781… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 2:13 No_requirement full conversation Hindi 3.0/10 0.464 0.05
211121789037… scored 2026-09-10 IS_MFG_HR_HRPO_Sep26 3:29 General Enquiry full conversation Hindi 3.0/10 0.619 +0.32
211121789042… scored 2026-09-10 IS_MFG_HR_HRPO_Sep26 0:52 No_requirement full conversation Hindi 3.0/10 0.728 mono +0.26
211121789126… scored 2026-09-11 IS_MFG_HR_HRPO_Sep26 4:56 Wrap up time exceeded :0 full conversation Hindi 3.0/10 0.566 -0.19
211121789733… scored 2026-09-18 IS_MFG_CR_GI_GP_Coated_Sep 2:58 General Enquiry full conversation Hindi 4.0/10 0.633 -0.23
211121788325… scored 2026-09-02 MSME_IS_PANIndia_NewReg_26 6:38 Interested full conversation Hindi 4.0/10 0.431 +0.53
349721789648… scored 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 7:46 General Enquiry full conversation Hindi 4.0/10 0.671 -0.10
211121789033… scored 2026-09-10 IS_MFG_HR_HRPO_Sep26 3:50 No_requirement full conversation Hindi 4.0/10 0.49 0.14
211121789723… scored 2026-09-18 IS_MFG_CR_GI_GP_Coated_Sep 2:04 Interested full conversation Hindi 4.0/10 0.558 +0.57
211121789118… scored 2026-09-11 IS_MFG_HR_HRPO_Sep26 2:55 General Enquiry full conversation Hindi 4.0/10 0.553 +0.33
211121789116… scored 2026-09-11 IS_MFG_HR_HRPO_Sep26 2:35 General Enquiry full conversation Gujarati 4.0/10 0.645 0.02
211121789624… scored 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 1:46 General Enquiry full conversation Hindi 4.0/10 0.507 -0.03
211121789030… scored 2026-09-10 IS_MFG_HR_HRPO_Sep26 2:30 General Enquiry full conversation Hindi 4.0/10 0.76 mono +0.20
211121788513… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 2:43 General Enquiry full conversation Hindi 4.0/10 0.539 -0.04
211121788851… scored 2026-09-08 IS_MFG_HR_HRPO_Sep26 2:48 General Enquiry full conversation Hindi 4.0/10 0.595 -0.37
211121789042… scored 2026-09-10 IS_MFG_HR_HRPO_Sep26 1:43 General Enquiry full conversation Hindi 4.0/10 0.561 +0.43
211121788512… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 2:21 General Enquiry full conversation Hindi 4.0/10 0.575 +0.28
211121788953… scored 2026-09-09 IS_MFG_HR_HRPO_Sep26 4:27 General Enquiry full conversation Hindi 4.0/10 0.572 -0.28
211121788773… scored 2026-09-07 MSME_IS_PANIndia_NewReg_26 5:16 General Enquiry full conversation Hindi 4.0/10 0.507 +0.48
211121789032… scored 2026-09-10 IS_MFG_HR_HRPO_Sep26 1:24 General Enquiry full conversation Hindi 4.0/10 0.719 -0.04
211121789021… scored 2026-09-10 IS_MFG_HR_HRPO_Sep26 6:39 Wrap up time exceeded :0 full conversation Hindi 4.0/10 0.596 -0.36
349721789637… scored 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 6:19 General Enquiry full conversation Hindi 4.0/10 0.394 -0.10
349721789644… scored 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 7:20 General Enquiry full conversation Hindi 4.0/10 0.522 0.06
349721789713… scored 2026-09-18 IS_MFG_CR_GI_GP_Coated_Sep 2:00 No_requirement full conversation Hindi 4.0/10 0.563 +0.35
211121788520… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 11:21 Interested full conversation Gujarati 5.0/10 0.551 +0.22
211121789558… scored 2026-09-16 IS_MFG_CR_GI_GP_Coated_Sep 2:22 General Enquiry full conversation Hindi 5.0/10 0.61 +0.26
211121789106… scored 2026-09-11 IS_MFG_HR_HRPO_Sep26 2:53 Wrap up time exceeded :0 full conversation Hindi 5.0/10 0.695 +0.40
211121788514… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 4:46 Interested full conversation Hindi 5.0/10 0.689 +0.52
211121788522… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 5:33 Wrap up time exceeded :0 full conversation Gujarati 5.0/10 0.548 +0.51
211121788930… scored 2026-09-09 MSME_IS_PANIndia_NewReg_26 0:58 Call_back_later full conversation Hindi 5.0/10 0.716 +0.37
211121789726… scored 2026-09-18 IS_MFG_CR_GI_GP_Coated_Sep 13:01 General Enquiry full conversation Hindi 5.0/10 0.594 0.01
211121789727… scored 2026-09-18 IS_MFG_CR_GI_GP_Coated_Sep 16:12 General Enquiry full conversation Hindi 5.0/10 0.42 -0.25
349721789639… scored 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 2:36 Interested full conversation Hindi 5.0/10 0.487 +0.37
349721789625… scored 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 7:05 General Enquiry full conversation Gujarati 5.0/10 0.514 0.09
211121788953… scored 2026-09-09 IS_MFG_HR_HRPO_Sep26 2:26 General Enquiry full conversation Hindi 5.0/10 0.684 -0.02
211121789634… scored 2026-09-17 MSME_IS_India_ProductOpps_ 3:49 General Enquiry full conversation Hindi 5.5/10 0.731 mono -0.26
211121788771… scored 2026-09-07 MSME_IS_India_ProductOpps_ 2:45 Interested full conversation Hindi 5.5/10 0.677 +0.74
211121788500… scored 2026-09-04 IS_Inte_MFG_M1_3_NoEnq_Sep 1:35 No_requirement full conversation Hindi 5.5/10 0.629 -0.19
211121788339… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 3:54 General Enquiry full conversation Hindi 5.5/10 0.555 +0.18
211121789533… scored 2026-09-16 MSME_IS_India_ProductOpps_ 2:36 Interested full conversation Hindi 6.0/10 0.673 -0.07
211121789537… scored 2026-09-16 IS_MFG_HR_HRPO_Sep26 1:06 General Enquiry full conversation Hindi 6.0/10 0.611 0.09
211121789557… scored 2026-09-16 IS_MFG_CR_GI_GP_Coated_Sep 5:04 General Enquiry full conversation Hindi 6.0/10 0.5 -0.28
211121788517… scored 2026-09-04 MSME_IS_India_ProductOpps_ 4:34 Wrap up time exceeded :0 full conversation Hindi 6.0/10 0.46 +0.53
211121789042… scored 2026-09-10 IS_MFG_HR_HRPO_Sep26 5:58 General Enquiry full conversation Hindi 6.0/10 0.654 +0.18
211121789042… scored 2026-09-10 MSME_IS_India_ProductOpps_ 6:18 General Enquiry full conversation Hindi 6.5/10 0.609 +0.32
211121788930… scored 2026-09-09 MSME_IS_India_ProductOpps_ 5:37 Interested full conversation Hindi 6.5/10 0.584 +0.73
211121788772… scored 2026-09-07 MSME_IS_India_ProductOpps_ 15:32 Interested full conversation Hindi 7.5/10 0.586 +0.35
211121789792… scored 2026-09-19 MSME_IS_India_ProductOpps_ 4:53 General Enquiry full conversation Hindi 7.5/10 0.724 mono 0.05
211121788757… scored 2026-09-07 MSME_IS_India_ProductOpps_ 6:08 General Enquiry full conversation Gujarati 7.5/10 0.64 -0.24
211121789111… scored 2026-09-11 IS_MFG_HR_HRPO_Sep26 2:32 Wrap up time exceeded :0 full conversation Hindi 8.0/10 0.567 -0.17
211121789733… scored 2026-09-18 MSME_IS_PANIndia_NewReg_26 5:07 General Enquiry full conversation Hindi 8.0/10 0.334 +0.46
211121789734… scored 2026-09-18 IS_MFG_CR_GI_GP_Coated_Sep 17:02 General Enquiry full conversation Hindi 10.0/10 0.484 +0.21
211121788764… queued 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:24 Not_Answered n/a – pending – n/a
211121788764… queued 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:19 Not_Answered n/a – pending – n/a
211121788502… n/a 2026-09-04 IS_Inte_MFG_M1_3_NoEnq_Sep 0:46 General Enquiry no conversation English n/a – n/a
349721789644… n/a 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 0:55 General Enquiry no conversation English n/a 1.0 mono n/a
211121789561… n/a 2026-09-16 IS_MFG_CR_GI_GP_Coated_Sep 0:41 General Enquiry no conversation Hindi n/a 0.94 mono n/a
211121788782… n/a 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:25 General Enquiry no conversation English n/a 0.0 n/a
211121788524… n/a 2026-09-04 IS_MFG_HR_HRPO_Sep26 0:27 Wrap up time exceeded :0 no conversation Gujarati n/a – n/a
211121788437… queued 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 0:14 No_requirement n/a – pending – n/a
211121788524… n/a 2026-09-04 IS_MFG_HR_HRPO_Sep26 0:26 Not_Answered no conversation Marathi n/a 0.0 n/a
349721789630… queued 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 0:44 Not_Answered n/a – pending – n/a
211121788507… queued 2026-09-04 IS_Inte_MFG_M1_3_NoEnq_Sep 0:25 Not_Answered n/a – pending – n/a
211121789119… n/a 2026-09-11 IS_MFG_HR_HRPO_Sep26 0:42 Not_Answered no conversation English n/a 1.0 mono n/a
349721789633… queued 2026-09-17 IS_MFG_CR_GI_GP_Coated_Sep 0:46 Not_Answered n/a – pending – n/a
211121789119… n/a 2026-09-11 MSME_IS_PANIndia_NewReg_26 0:50 General Enquiry no conversation Hindi n/a 0.5 n/a
211121788344… n/a 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 0:28 Not_Answered no conversation unknown n/a – n/a
211121789030… n/a 2026-09-10 IS_MFG_HR_HRPO_Sep26 0:40 Not_Answered no conversation English n/a – n/a
211121788516… queued 2026-09-04 IS_MFG_HR_HRPO_Sep26 0:27 Call_back_later n/a – pending – n/a
211121788344… n/a 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 0:42 Not_Answered no conversation English n/a 1.0 mono n/a
349721789714… n/a 2026-09-18 IS_MFG_CR_GI_GP_Coated_Sep 0:41 General Enquiry no conversation English n/a – n/a
211121788869… queued 2026-09-08 IS_MFG_HR_HRPO_Sep26 0:21 Not_Answered n/a – pending – n/a
211121788431… queued 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 0:18 Not_Answered n/a – pending – n/a