Call 21112178911914151 2026-09-11 · Ronak Mehta · 0:50
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| MSME_IS_PANIndia_NewReg_260526 | General Enquiry | no conversation 3 turn(s) - greeting or voicemail only, no scorable conversation | Hindi | 3 | new_registration (campaign_name:high) |
Audio: noisy: Significant background noise and chatter throughout the recording, making it difficult to isolate the main conversation.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 0.5 | 1.5s | 1.5s | 47.0s | 1.5s | too short | 0 | 2 | 1 | 0 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
agent
4.5s
Hello.
agent
7.0s
Hello.
customer
15.0s
Hey, you've called, so at least say something.
अरे फोन मिलाया तो बोलो तो सही।