JSWOzonetel · Call Analysis

Call 21112178852422851 2026-09-04 · Ronak Mehta · 0:26

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Sep26 Not_Answered no conversation no human conversation on the recording (voicemail / IVR / ringing) Marathi 2 supply_led (campaign_name:medium)
Audio: clear: The recording consists of an automated IVR message indicating the line is busy, with a brief human utterance overlapping it.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.0 –s 0.4s 25.6s –s too short 1 – 1 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

unknown
0.0s
The number you have dialed is currently busy. Please try again after some time.
तुम्ही लावलेला नंबर सध्या व्यस्त आहे. कृपया थोड्या वेळानंतर पुन्हा प्रयत्न करा.
customer
2.5s
Hello.