Call 21112178956177461 2026-09-16 · Ronak Mehta · 0:41
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| IS_MFG_CR_GI_GP_Coated_Sep26 | General Enquiry | no conversation 3 turn(s) - greeting or voicemail only, no scorable conversation | Hindi | 3 | supply_led (campaign_name:medium) |
Audio: clear
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 0.94 heavy | 7.8s | 0.5s | 32.7s | 7.8s | 184.6 | 0 | 2 | 1 | 1 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
customer
1.6s
Hello?
हलो?
agent
2.2s
Hello Parvinder ji, Ronak Mehta speaking from JSW One.
हलो परविंदर जी, रौनक मेहता बात कर रहा हूँ JSW One से।
agent
6.0s
Is there any requirement for GI sheets in coil for your SS Agriculture right now?
अभी कुछ GI sheets का coil में रिक्वायरमेंट आ रही है आपके SS Agriculture के लिए?