Can I trust these numbers? two separate questions — the recordings, and the scoring
Below: problems with the recordings and the CRM tagging. Further down: whether the scoring itself holds up. Neither is a judgement on any rep.
The recordings and the tagging not the reps — none of this changes a pitch score
Calls
2645
2381 transcribed
Clean
73.7%
no data-quality problem
Affected
695
calls with at least one issue
| Issue | Calls | Owner | Why it matters |
|---|---|---|---|
| Tagged as not answered, but a conversation happened | 91 | agent tagging / telephony | Every rate built on dispositions is wrong by this much. The transcript is scored, not the label, so the score is safe - the CRM number is not. |
| Never tagged by the agent | 195 | agent process | "Wrap up time exceeded" means Ozonetel auto-closed the record because the agent did not disposition the call in time. The call itself is usually real. |
| Buyer barely audible on the recording | 178 | telephony | Under 3s of customer speech on a call that otherwise looks normal. Either a recording fault or the customer genuinely never spoke - scoring discovery on these is unfair to the rep. |
| Recording stops while someone is still speaking | 84 | telephony | The close is where the next step gets committed, so a truncated tail costs the rep the exact step we score hardest. |
| Opening of the call is missing | 192 | telephony | First words arrive more than 5s in. The opener and permission step happen at the very start, so a clipped opening scores as a skipped step. |
| Transcription failed | 0 | pipeline | Retryable. Re-run the transcribe stage and these are picked up automatically. |
| No usable recording | 28 | telephony | The CDR carries no audio URL, or the file could not be fetched. |
Tagged as not answered, but a conversation happened 91 calls · agent tagging / telephony
Every rate built on dispositions is wrong by this much. The transcript is scored, not the label, so the score is safe - the CRM number is not.
| Call | Agent | Tagged as | Length | Turns on the tape | Pitch score |
|---|---|---|---|---|---|
| 349721784700… | ankit mistry | Not_Answered | 5:36 | 62 | 6.0 |
| 349721789638… | Aditya Pandey | Invalid_Number | 3:17 | 53 | 3.0 |
| 211121788420… | Varun Siddhardha jillapalli | Not_Answered | 4:12 | 40 | 1.0 |
| 211121788859… | sudeeps | Not_Answered | 1:36 | 34 | 0.0 |
| 211121789036… | soumya | Not_Answered | 2:02 | 30 | 3.0 |
| 211121788438… | Aditya Pandey | Not_Answered | 1:53 | 28 | 1.0 |
| 211121788862… | Aditya Pandey | Not_Answered | 1:44 | 28 | 0.0 |
| 211121789108… | Aditya Pandey | Not_Answered | 2:04 | 27 | 4.0 |
| 211121789623… | Aditya Pandey | Not_Answered | 2:01 | 27 | 3.0 |
| 211121788953… | Sajal Bhaskar | Not_Answered | 2:08 | 26 | 4.0 |
| 211121788426… | Aditya Pandey | Invalid_Number | 2:16 | 26 | 1.5 |
| 211121788414… | ankit mistry | Not_Answered | 2:40 | 24 | 2.0 |
| 349721789712… | Aditya Pandey | Not_Answered | 1:31 | 23 | 3.0 |
| 211121788867… | ankit mistry | Not_Answered | 1:22 | 22 | 2.0 |
| 211121789541… | Aditya Pandey | Not_Answered | 1:34 | 22 | 0.0 |
| 211121788498… | Aditya Pandey | Not_Answered | 1:31 | 21 | 1.0 |
| 211121789043… | Aditya Pandey | Not_Answered | 1:14 | 21 | 4.0 |
| 211121788417… | Aditya Pandey | Not_Answered | 1:57 | 20 | 1.0 |
| 211121789037… | ankit mistry | Not_Answered | 1:31 | 19 | 4.0 |
| 211121788345… | Aditya Pandey | Invalid_Number | 1:11 | 18 | 1.0 |
| 349721783081… | sudeeps | Ringing_NoResponse | 1:13 | 18 | 3.0 |
| 211121789536… | sudeeps | Not_Answered | 1:38 | 17 | 2.0 |
| 211121789624… | Ronak Mehta | Not_Answered | 0:52 | 17 | 2.0 |
| 211121789622… | dhruv | Not_Answered | 1:40 | 17 | 3.0 |
| 211121789537… | soumya | Not_Answered | 1:04 | 17 | 2.0 |
| 211121789474… | Aditya Pandey | Not_Answered | 1:18 | 16 | 5.0 |
| 211121788502… | ankit mistry | Not_Answered | 1:03 | 16 | 1.0 |
| 349721783591… | Abhishek Gupta | Not_Answered | 1:13 | 15 | 0.0 |
| 211121789106… | sudeeps | Not_Answered | 0:58 | 14 | 4.0 |
| 211121788433… | Sajal Bhaskar | Not_Answered | 0:58 | 14 | 0.0 |
…61 more.
Never tagged by the agent 195 calls · agent process
"Wrap up time exceeded" means Ozonetel auto-closed the record because the agent did not disposition the call in time. The call itself is usually real.
| Call | Agent | Campaign | Length | Turns | Recording |
|---|---|---|---|---|---|
| MANUAL_DIA9e… | – | 8 | full conversation | ||
| 211121789538… | Ronak Mehta | IS_MFG_HR_HRPO_Sep26 | 12:14 | 14 | full conversation |
| 211121785844… | dhruv | IS_MFG_HR_HRPO_Opp_Aug26 | 10:09 | 157 | full conversation |
| 211121788324… | Sajal Bhaskar | MSME_IS_India_ProductOpps_ | 10:05 | 139 | full conversation |
| 211121788938… | Kartikey Chauhan | IS_MFG_HR_HRPO_Sep26 | 7:27 | 111 | full conversation |
| 211121789538… | Jeevan Jeejo | MSME_IS_India_ProductOpps_ | 7:18 | 83 | full conversation |
| 211121789023… | Kartikey Chauhan | MSME_IS_India_ProductOpps_ | 7:12 | 96 | full conversation |
| 211121789724… | Aditya Pandey | IS_MFG_CR_GI_GP_Coated_Sep | 6:55 | 82 | full conversation |
| 211121789473… | Jeevan Jeejo | MSME_IS_India_ProductOpps_ | 6:48 | 71 | full conversation |
| 211121789019… | Sajal Bhaskar | MSME_IS_India_ProductOpps_ | 6:43 | 109 | full conversation |
| 211121789021… | Ronak Mehta | IS_MFG_HR_HRPO_Sep26 | 6:39 | 96 | full conversation |
| 211121789722… | Jeevan Jeejo | MSME_IS_PANIndia_NewReg_26 | 6:32 | 73 | full conversation |
| 211121788414… | Ronak Mehta | IS_Inte_MFG_M1_3_NoEnq_Sep | 6:08 | 62 | full conversation |
| 211121789622… | Sajal Bhaskar | IS_MFG_CR_GI_GP_Coated_Sep | 5:55 | 88 | full conversation |
| 349721789715… | Sajal Bhaskar | IS_MFG_CR_GI_GP_Coated_Sep | 5:52 | 87 | full conversation |
| 211121788931… | Abdul Ansari | MSME_IS_India_ProductOpps_ | 5:51 | 16 | full conversation |
| 211121789542… | Jeevan Jeejo | IS_MFG_HR_HRPO_Sep26 | 5:41 | 74 | full conversation |
| 211121788858… | Rohit Mishra | MSME_IS_India_ProductOpps_ | 5:39 | 67 | full conversation |
| 211121788522… | Ronak Mehta | IS_MFG_HR_HRPO_Sep26 | 5:33 | 75 | full conversation |
| 211121789535… | Jeevan Jeejo | MSME_IS_PANIndia_NewReg_26 | 5:24 | 54 | full conversation |
| 211121788843… | Abdul Ansari | MSME_IS_India_ProductOpps_ | 5:15 | 70 | full conversation |
| 211121788520… | Jeevan Jeejo | IS_MFG_HR_HRPO_Sep26 | 5:09 | 67 | full conversation |
| 211121789468… | Abdul Ansari | MSME_IS_India_ProductOpps_ | 4:56 | 77 | full conversation |
| 211121789126… | Ronak Mehta | IS_MFG_HR_HRPO_Sep26 | 4:56 | 64 | full conversation |
| 211121789552… | Jeevan Jeejo | IS_MFG_HR_HRPO_Sep26 | 4:39 | 56 | full conversation |
| 211121788517… | Ronak Mehta | MSME_IS_India_ProductOpps_ | 4:34 | 62 | full conversation |
| 211121789556… | dhruv | IS_MFG_CR_GI_GP_Coated_Sep | 4:24 | 59 | full conversation |
| 211121789126… | Abdul Ansari | IS_MFG_HR_HRPO_Sep26 | 4:16 | 67 | full conversation |
| 211121785908… | Abdul Ansari | IS_MFG_HR_HRPO_Opp_Aug26 | 4:10 | 69 | full conversation |
| 211121788777… | Sajal Bhaskar | IS_MFG_HR_HRPO_Sep26 | 4:09 | 50 | full conversation |
…165 more.
Buyer barely audible on the recording 178 calls · telephony
Under 3s of customer speech on a call that otherwise looks normal. Either a recording fault or the customer genuinely never spoke - scoring discovery on these is unfair to the rep.
| Call | Agent | Length | Rep spoke | Buyer spoke | Buyer turns |
|---|---|---|---|---|---|
| 211121785913… | Rohit Mishra | 0:25 | 2.2s | 0.5s | 1 |
| 211121788941… | dhruv | 0:47 | 4.1s | 0.5s | 1 |
| 211121788347… | sudeeps | 0:27 | 5.6s | 0.7s | 2 |
| 211121788512… | dhruv | 0:24 | 2.1s | 0.8s | 2 |
| 211121788418… | Ronak Mehta | 0:42 | 2.9s | 0.8s | 2 |
| 211121789537… | Jeevan Jeejo | 1:01 | 14.4s | 0.8s | 2 |
| 211121788950… | Kartikey Chauhan | 0:28 | 1.2s | 0.9s | 2 |
| 211121788420… | dhruv | 0:42 | 3.4s | 0.9s | 2 |
| 211121788349… | dhruv | 0:25 | 2.5s | 0.9s | 2 |
| 211121788866… | Abdul Ansari | 0:29 | 1.0s | 1.0s | 2 |
| 349721784976… | sudeeps | 0:53 | 7.7s | 1.0s | 2 |
| 211121788862… | Aditya Pandey | 0:26 | 4.8s | 1.0s | 2 |
| 211121788860… | Jeevan Jeejo | 0:42 | 6.9s | 1.0s | 2 |
| 211121785822… | Varun Siddhardha jillapalli | 0:41 | 3.1s | 1.0s | 2 |
| 349721784030… | ankit mistry | 0:30 | 5.0s | 1.1s | 3 |
| 349721783328… | dhruv | 1:00 | 6.9s | 1.1s | 2 |
| 349721789637… | Aditya Pandey | 0:45 | 2.4s | 1.1s | 2 |
| 211121788430… | dhruv | 0:47 | 5.4s | 1.1s | 3 |
| 211121788938… | Aditya Pandey | 0:20 | 3.3s | 1.1s | 2 |
| 211121788433… | Kartikey Chauhan | 0:22 | 3.7s | 1.1s | 2 |
| 349721783424… | Rohit Mishra | 0:44 | 2.2s | 1.2s | 2 |
| 349721783073… | ankit mistry | 0:42 | 11.5s | 1.2s | 3 |
| 211121788417… | abhinav gautam | 0:27 | 3.6s | 1.2s | 3 |
| 211121788349… | Aditya Pandey | 0:29 | 4.2s | 1.2s | 2 |
| 211121788867… | Rohit Mishra | 0:25 | 3.6s | 1.2s | 3 |
| 349721783760… | Abhishek Gupta | 0:40 | 4.0s | 1.2s | 3 |
| 211121788763… | Jeevan Jeejo | 0:42 | 6.6s | 1.2s | 2 |
| 349721785409… | sudeeps | 0:53 | 10.6s | 1.3s | 3 |
| 211121789631… | Jeevan Jeejo | 0:46 | 4.6s | 1.3s | 1 |
| 211121789448… | dhruv | 0:45 | 3.6s | 1.3s | 3 |
…148 more.
Recording stops while someone is still speaking 84 calls · telephony
The close is where the next step gets committed, so a truncated tail costs the rep the exact step we score hardest.
| Call | Agent | Length | Last words at | Silence after | Recording length |
|---|---|---|---|---|---|
| 211121788505… | Jeevan Jeejo | 3:56 | 216.1s | -18.7s | 197.424s recorded |
| 211121789733… | Ronak Mehta | 5:07 | 305.8s | -17.4s | 288.432s recorded |
| 211121788499… | Anupreeti Mahadik | 2:24 | 139.4s | -11.1s | 128.304s recorded |
| 211121789462… | sudeeps | 1:59 | 118.8s | -10.2s | 108.648s recorded |
| 211121789451… | Jeevan Jeejo | 1:58 | 110.5s | -9.1s | 101.376s recorded |
| 211121788522… | dhruv | 2:09 | 117.8s | -7.9s | 109.872s recorded |
| 211121788338… | dhruv | 2:14 | 113.09s | -7.5s | 105.624s recorded |
| 211121788944… | soumya | 2:08 | 112.2s | -7.3s | 104.904s recorded |
| 211121785841… | ankit mistry | 1:56 | 120.0s | -6.8s | 113.184s recorded |
| 211121789033… | soumya | 1:55 | 103.0s | -6.1s | 96.912s recorded |
| 211121789017… | dhruv | 3:47 | 211.5s | -6.1s | 205.416s recorded |
| 211121789101… | Rohit Mishra | 1:59 | 104.2s | -4.0s | 100.224s recorded |
| 211121788852… | Aditya Pandey | 2:06 | 111.8s | -3.7s | 108.144s recorded |
| 211121788776… | sudeeps | 1:57 | 107.8s | -3.1s | 104.688s recorded |
| 211121788867… | ankit mistry | 2:12 | 117.0s | -2.1s | 114.912s recorded |
| 211121789030… | Ronak Mehta | 0:40 | 7.83s | -1.7s | 6.12s recorded |
| 211121788413… | ankit mistry | 0:17 | 6.42s | -1.4s | 5.04s recorded |
| 211121788955… | Abdul Ansari | 0:27 | 7.1s | -1.3s | 5.76s recorded |
| 349721782971… | Abhishek Gupta | 0:35 | 6.49s | -1.3s | 5.184s recorded |
| 211121788865… | Abdul Ansari | 0:14 | 6.53s | -1.2s | 5.328s recorded |
| 349721784614… | Abdul Ansari | 0:27 | 9.48s | -1.1s | 8.424s recorded |
| 211121788865… | Kartikey Chauhan | 0:26 | 11.8s | -1.1s | 10.728s recorded |
| 211121788938… | Aditya Pandey | 0:20 | 7.4s | -0.9s | 6.48s recorded |
| 211121788516… | Aditya Pandey | 0:42 | 10.0s | -0.8s | 9.216s recorded |
| 349721782996… | Sajal Bhaskar | 0:27 | 10.99s | -0.8s | 10.224s recorded |
| 211121789539… | Rohit Mishra | 2:17 | 116.1s | -0.8s | 115.272s recorded |
| 211121789031… | Rohit Mishra | 0:59 | 8.81s | -0.8s | 7.992s recorded |
| 349721783492… | ankit mistry | 0:24 | 10.51s | -0.7s | 9.792s recorded |
| 211121785835… | Abdul Ansari | 0:46 | 10.1s | -0.7s | 9.432s recorded |
| 211121788435… | Kartikey Chauhan | 0:25 | 6.01s | -0.6s | 5.4s recorded |
…54 more.
Opening of the call is missing 192 calls · telephony
First words arrive more than 5s in. The opener and permission step happen at the very start, so a clipped opening scores as a skipped step.
| Call | Agent | Length | First words at |
|---|---|---|---|
| 349721783591… | Abhishek Gupta | 1:13 | 18.6s |
| 349721789648… | dhruv | 1:51 | 15.9s |
| 211121788865… | Ronak Mehta | 1:28 | 15.8s |
| 211121789120… | Ronak Mehta | 2:23 | 11.5s |
| 349721782983… | Aditya Pandey | 0:43 | 10.1s |
| 211121785910… | Abdul Ansari | 1:15 | 10.0s |
| 211121788438… | Kartikey Chauhan | 0:55 | 10.0s |
| 211121785841… | ankit mistry | 1:56 | 8.8s |
| 211121788864… | Kartikey Chauhan | 4:39 | 8.6s |
| 211121789468… | Rohit Mishra | 0:42 | 8.1s |
| 211121788518… | Aditya Pandey | 3:11 | 7.2s |
| 211121788417… | Jeevan Jeejo | 2:02 | 6.9s |
| 211121788928… | Rohit Mishra | 2:29 | 6.9s |
| 211121788761… | Rohit Mishra | 0:42 | 6.8s |
| 211121789551… | Ronak Mehta | 2:54 | 6.6s |
| 211121788865… | Kartikey Chauhan | 0:20 | 6.6s |
| 211121789559… | dhruv | 1:23 | 6.6s |
| 211121788429… | Varun Siddhardha jillapalli | 1:16 | 6.5s |
| 349721784810… | Ganesh | 2:21 | 6.4s |
| 211121789109… | Ronak Mehta | 3:01 | 6.2s |
| 211121789622… | Abdul Ansari | 4:24 | 6.1s |
| 211121789468… | Abdul Ansari | 4:56 | 6.0s |
| 211121788349… | Varun Siddhardha jillapalli | 1:23 | 6.0s |
| 349721789645… | dhruv | 0:45 | 5.9s |
| 211121788414… | Rohit Mishra | 2:01 | 5.9s |
| 211121788777… | Rohit Mishra | 1:43 | 5.9s |
| 211121789729… | Kartikey Chauhan | 2:27 | 5.8s |
| 211121789124… | Kartikey Chauhan | 1:26 | 5.8s |
| 349721784115… | Aditya Pandey | 4:09 | 5.8s |
| 211121785910… | Sajal Bhaskar | 1:48 | 5.8s |
…162 more.
No usable recording 28 calls · telephony
The CDR carries no audio URL, or the file could not be fetched.
| Call | Agent | Detail |
|---|---|---|
| 211121788431… | Ronak Mehta | HTTP 403 |
| 211121788437… | sudeeps | HTTP 403 |
| 211121788437… | Aditya Pandey | HTTP 403 |
| 211121788432… | Sajal Bhaskar | HTTP 403 |
| 211121788430… | sudeeps | HTTP 403 |
| 211121788433… | Jeevan Jeejo | HTTP 403 |
| 211121788429… | Aditya Pandey | HTTP 403 |
| 211121788426… | Abdul Ansari | HTTP 403 |
| 211121788438… | dhruv | HTTP 403 - the recording is no longer on S3; Ozonetel purges them after about 90 days, so this will not be ret |
| 211121788437… | Rohit Mishra | HTTP 403 - the recording is no longer on S3; Ozonetel purges them after about 90 days, so this will not be ret |
| 211121788434… | Jeevan Jeejo | HTTP 403 |
| 211121788434… | Aditya Pandey | HTTP 403 |
| 211121788431… | Jeevan Jeejo | HTTP 403 |
| 211121788430… | Kartikey Chauhan | HTTP 403 |
| 211121788430… | Varun Siddhardha jillapalli | HTTP 403 |
| 211121788429… | Abdul Ansari | HTTP 403 |
| 211121788429… | Jeevan Jeejo | HTTP 403 |
| 211121788435… | Kartikey Chauhan | HTTP 403 |
| 211121788426… | dhruv | HTTP 403 |
| 211121788437… | Varun Siddhardha jillapalli | HTTP 403 |
| 211121788429… | Jeevan Jeejo | HTTP 403 |
| 211121788427… | Anupreeti Mahadik | HTTP 403 |
| 211121788434… | ankit mistry | HTTP 403 |
| 211121788427… | Rohit Mishra | HTTP 403 |
| 211121788437… | Ronak Mehta | HTTP 403 |
| 211121788433… | Sajal Bhaskar | HTTP 403 |
| 211121788432… | Kartikey Chauhan | HTTP 403 |
| 211121788425… | Rohit Mishra | HTTP 403 |
Does the scoring hold up? every check here runs automatically
Scored calls checked
2124
re-checked every run
Passed every check
89.4%
226 with a problem
| Check | Problems | What it catches |
|---|---|---|
| Transcript longer than the recording | 0 | Turns exist for audio that does not — the recording is shorter than the transcript, so the difference was invented. |
| Quote not found in the transcript | 244 | A quote was cited that is not in the transcript. |
| Step passed with no evidence quote | 36 | A step marked passed with no supporting quote. |
| Score does not match the rubric weights | 0 | The stored score disagrees with the rubric weights. |
| More discovery questions claimed than asked | 0 | More discovery questions claimed than the rep asked. |
| High score on a call too short to earn it | 0 | A high score on a call too short to contain the pitch. |
| Rep marked down for a lead or supply problem | 6 | The rep marked down for a lead or supply problem. |
Anything these catch is objectively wrong — a quote is
either in the transcript or it is not. No judgement, so no reviewer needed.
Is the score stable? The same calls scored twice, independently.
No stability run yet. From the project directory:
./cli.py consistency --limit 20
Scoring problems found
| Call | Check | Detail |
|---|---|---|
| 349721782977… | Step passed with no evidence quote | CL5 scored 'pass' with no quote |
| 349721783073… | Step passed with no evidence quote | CL5 scored 'pass' with no quote |
| 211121788436… | Quote not found in the transcript | NR6 cites a quote not found in the transcript: '[182s] AGENT: I will send you the quotation sir in a little while, okay?' |
| 211121788776… | Quote not found in the transcript | SL6 cites a quote not found in the transcript: 'CUSTOMER: I will WhatsApp you once, please put the price for me. AGENT: Send it.' |
| 349721783424… | Quote not found in the transcript | CL5 cites a quote not found in the transcript: 'Hello. Yes, is this [inaudible]' |
| 211121785909… | Quote not found in the transcript | SL1 cites a quote not found in the transcript: 'AGENT: Uh Varun from JSW One. / CUSTOMER: I am uh driving right now, call me in ' |
| 211121785909… | Quote not found in the transcript | SL6 cites a quote not found in the transcript: 'CUSTOMER: call me in half an hour. / AGENT: Okay okay, definitely sir.' |
| 349721783427… | Step passed with no evidence quote | CL5 scored 'pass' with no quote |
| 349721783928… | Quote not found in the transcript | CL5 cites a quote not found in the transcript: "The entire call is focused on the customer's specific CR requirement and price o" |
| 211121789543… | Step passed with no evidence quote | CL5 scored 'pass' with no quote |
| 211121788957… | Quote not found in the transcript | SL5 cites a quote not found in the transcript: 'AGENT: ...do you have a requirement in HR right now, sir?' |
| 211121788957… | Quote not found in the transcript | SL6 cites a quote not found in the transcript: "AGENT: I will call you by twelve, one o'clock." |
| 211121789123… | Quote not found in the transcript | CL3 cites a quote not found in the transcript: '[90s] AGENT: Sir, can you tell me a little about your business? Are you in tradi' |
| 211121789123… | Quote not found in the transcript | CL5 cites a quote not found in the transcript: "[157s] AGENT: And see how it is, it's JSW's material. And you are talking direct" |
| 211121785835… | Quote not found in the transcript | SL1 cites a quote not found in the transcript: 'Hello? Namaste sir. Sir, my name is Varun, I am speaking from JSW, sir.' |
| 349721783772… | Quote not found in the transcript | CL5 cites a quote not found in the transcript: 'The transcript shows the agent moved directly from the opener to discovery quest' |
| 211121788438… | Quote not found in the transcript | NR1 cites a quote not found in the transcript: 'Sir, hello. I am Aditya Pandey speaking from JSW One. Actually you had registere' |
| 211121788931… | Quote not found in the transcript | CL2 cites a quote not found in the transcript: 'yes yes, 8 mm, 8 mm. Four tons... By when did you need this material?' |
| 211121789734… | Quote not found in the transcript | SL2 cites a quote not found in the transcript: "AGENT: The pricing is increasing even more, sir. It's going to open one and a ha" |
| 211121789734… | Quote not found in the transcript | SL4 cites a quote not found in the transcript: "AGENT: ...so that the distributors don't have a monopoly. They can increase the " |
| 211121789734… | Quote not found in the transcript | SL6 cites a quote not found in the transcript: 'AGENT: I have also pinged you on WhatsApp. So you can message me.' |
| 349721784972… | Quote not found in the transcript | CL2 cites a quote not found in the transcript: 'I need it in Ahmedabad itself. (Location) / My HR consumption is 250-300 tons pe' |
| 349721784972… | Quote not found in the transcript | CL3 cites a quote not found in the transcript: 'are you into trading or do you have a manufacturing unit or fabrication... (Q1) ' |
| 349721784972… | Quote not found in the transcript | CL5 cites a quote not found in the transcript: 'CUSTOMER: No, I am not aware of that. [re: the portal] AGENT: So basically, what' |
| 349721784810… | Quote not found in the transcript | CL5 cites a quote not found in the transcript: 'The agent did not pitch any products or the portfolio.' |
| 211121785837… | Quote not found in the transcript | CL2 cites a quote not found in the transcript: 'requirement of CR... thickness what is your thickness in this? Point three five?' |
| 211121785837… | Quote not found in the transcript | CL3 cites a quote not found in the transcript: 'You have an almirah shop?... Eighty to a hundred tons? This is per month, sir?' |
| 211121785837… | Step passed with no evidence quote | CL5 scored 'pass' with no quote |
| 211121789101… | Quote not found in the transcript | CL2 cites a quote not found in the transcript: 'Right. कहां पे चाहिए आपको ये? (Where do you need this?) ... कितना quantity रहेगा' |
| 211121789465… | Quote not found in the transcript | NR1 cites a quote not found in the transcript: 'Sunil ji, this is Sudeep speaking from JSW One Jindal. Your company was register' |
| 211121788757… | Step passed with no evidence quote | CL5 scored 'pass' with no quote |
| 349721784091… | Quote not found in the transcript | CL5 cites a quote not found in the transcript: 'So you had created some enquiry for TMT? ... we provide JSW, MTC, BMM, then SAIL' |
| 211121789800… | Step passed with no evidence quote | CL5 scored 'pass' with no quote |
| 211121785756… | Quote not found in the transcript | SL5 cites a quote not found in the transcript: 'AGENT: Do you have any requirement for anything right now in MS sheet? HR? CUSTO' |
| 349721784800… | Quote not found in the transcript | CL4 cites a quote not found in the transcript: 'AGENT: Right now, my price is 58 ex-Ahmedabad... I will enter it in the system a' |
| 211121789461… | Quote not found in the transcript | SL4 cites a quote not found in the transcript: 'AGENT: Our rate is very competitive in the market.' |
| 211121788520… | Quote not found in the transcript | SL5 cites a quote not found in the transcript: 'AGENT: Is there any HR or CR requirement right now this month for sheets?' |
| 211121788520… | Quote not found in the transcript | SL6 cites a quote not found in the transcript: 'AGENT: I will call you on Monday, okay?' |
| 211121785826… | Quote not found in the transcript | SL3 cites a quote not found in the transcript: 'AGENT: can you tell me about your business? ... Monthly how much do you purchase' |
| 211121788522… | Quote not found in the transcript | SL5 cites a quote not found in the transcript: 'In HR coil, and what will be your thickness? ... E 350, do you need BR? ... how ' |
…246 more at /api/autocheck.