JSWOzonetel · Call Analysis

Call 21112178886549351 2026-09-08 · Kartikey Chauhan · 0:20

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Sep26 Send_Email no conversation 1 turn(s) - greeting or voicemail only, no scorable conversation Hindi 1 supply_led (campaign_name:medium)
Audio: clear: The customer does not speak within the provided audio snippet.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
1.0 heavy 1.8s –s 18.2s 1.8s too short 0 1 – 1

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

agent
6.6s
Hello, which product do you need?
हेलो आपको कौनसा प्रोडक्ट चाहिए?