JSWOzonetel · Call Analysis

Call 21112178841343451 2026-09-03 · ankit mistry · 0:17

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_Inte_MFG_M1_3_NoEnq_Sep26 Not_Answered no conversation no human conversation on the recording (voicemail / IVR / ringing) Gujarati 2 new_registration (campaign_name:medium)
Audio: clear: The recording contains an agent's introduction followed by an automated IVR message in a different language, indicating the call did not connect to a person.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
1.0 heavy 2.1s –s 14.9s 2.1s too short 0 1 – 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

agent
0.5s
Hello, I am calling from the JSW One platform
નમસ્તે, હું JSW One પ્લેટફોર્મ પરથી બોલું છું
unknown
3.1s
No. Please try again after some time.
નહીં. કૃપયા થોડા વેળાનંતર પુનઃ પ્રયત્ન કરા.