JSWOzonetel · Call Analysis

Call 21112178851607311 2026-09-04 · Aditya Pandey · 0:42

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Sep26 Not_Answered no conversation no human conversation on the recording (voicemail / IVR / ringing) Gujarati 2 supply_led (campaign_name:medium)
Audio: clear: The call connects to a voicemail system. The agent leaves a short message after the beep.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
1.0 heavy 3.1s –s 38.9s 3.1s too short 0 1 – 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

unknown
0.8s
Your call has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording
agent
6.9s
Hello, I am calling from the JSW One platform.
નમસ્તે, હું JSW One પ્લેટફોર્મ પરથી બોલું છું.