Call MANUAL_DIA9e2de5d9ee44f324be677 date not given · agent not given · length not given
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| — | — | full conversation 8 turns, clean transcript (0% inaudible) | Hindi | 8 | undetermined (unmatched_campaign) |
Audio: noisy: Significant background conversation on the customer's side makes some parts slightly difficult to hear.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
0.00
confidence high · +0/−0
from 0 hits
neither signal -> neutral
neither signal -> neutral
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 0.583 | 6.0s | 4.3s | n/a | 5.2s | 240.0 | 0 | 4 | 4 | 1 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
customer
0.0s
Hey, hello.
हे, हॅलो.
agent
1.0s
Hello.
हॅलो.
agent
1.9s
Uh, hello, this is Kaustubh speaking from JSW. You had an inquiry on the JSW One platform for your sheet...
अह, नमस्कार, कौस्तुभ बात कर रहा था JSW से। आपने JSW One के प्लॅटफॉर्म पे आपके sheet के inquiry के लिए...
customer
6.5s
I am on leave right now.
मैं अभी छुट्टी पे हूं अभी।
agent
8.3s
Hello?
हॅलो?
customer
9.0s
I am on leave right now.
मैं अभी छुट्टी पे हूं।
agent
10.3s
Okay, sir.
ठीक है जी।
customer
11.0s
Yes, I me...
हां, मैं मुझे...