JSWOzonetel · Call Analysis

Call 21112178895568441 2026-09-09 · Abdul Ansari · 0:27

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Sep26 General Enquiry no conversation no human conversation on the recording (voicemail / IVR / ringing) Gujarati 4 supply_led (campaign_name:medium)
Audio: clear: The recording contains only automated IVR messages indicating the called number is switched off. No human conversation took place.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
– –s –s n/a –s too short 0 – – 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

unknown
0.0s
Hello, I am calling from the JSW One platform
નમસ્તે, હું JSW One પ્લેટફોર્મ પરથી બોલું છું
unknown
2.4s
Tried again
ફરીથી પ્રયાસ કરી
unknown
3.6s
The number you are calling is currently switched off.
unknown
6.6s
Please