Call 34972178342411880 2026-07-07 · Rohit Mishra · 0:44
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| IS_MFG_HR_HRPO_PM_Opp_Jul26 | Wrap up time exceeded :0 | short or unclear 25% of turns inaudible - partial transcript, judge only what is legible | English | 4 | customer_led (campaign_name:medium) |
Audio: very poor: Extreme echo and significant background noise make most of the speech after the initial greetings very difficult to understand.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
1.0/10
no conversation
USP relevance:
none
2 · Customer quality
the LEAD we handed over
0
/4 flags
clean lead
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
0.00
confidence med · +0/−0
from 0 hits
0.7*prior (damped - label alone is weak)
0.7*prior (damped - label alone is weak)
What to do differently next time biggest points lost first · the quotes are from real calls
−3.0 pts
Revalidate every field
The call ended before any requirement details could be discussed or revalidated.
How ankit mistry did it on a
10.0/10 call —
you just share the exact dimensions and quantity, and where the delivery is in Surat, the full delivery address with pincode.
−2.0 pts
Opener acknowledges platform submission
The call did not progress beyond greetings, so the platform submission was not acknowledged.
How ankit mistry did it on a
10.0/10 call —
Shubham bhai, I believe you recently registered your business, which is Ridham Exim, on our Jindal's digital portal, right?
−2.0 pts
Discovery (5 Qs, woven naturally)
The conversation did not progress to the discovery stage.
How ankit mistry did it on a
10.0/10 call —
And which brands of HRPO material do you buy? Like Jindal's comes, Tata's comes, Essar's comes?
habit You asked no questions at all on this call. Discovery is where the requirement comes from.
did well
No unnecessary re-pitching
Hello. Yes, is this [inaudible]
Summary
The agent and customer exchanged greetings. The agent attempted to confirm the customer's name, but the call ended immediately after, likely due to a connection issue. No business was discussed.
Coaching
This call was too short to evaluate the pitch as it appears to be a failed connection. No business was discussed.
Missed:
CL1 Opener acknowledges platform submission CL2 Revalidate every field CL3 Discovery (5 Qs, woven naturally) CL4 Closure with price & timeline
Module 1 — step by step every result carries its evidence quote
| Step | Wt | Result | Qs | Earned | Evidence from the transcript |
|---|---|---|---|---|---|
| CL1 Opener acknowledges platform submission | 2 | fail | – | 0.0 |
The call did not progress beyond greetings, so the platform submission was not acknowledged. |
| CL2 Revalidate every field | 3 | fail | 0 | 0.0 |
The call ended before any requirement details could be discussed or revalidated. |
| CL3 Discovery (5 Qs, woven naturally) | 2 | fail | 0 | 0.0 |
The conversation did not progress to the discovery stage. |
| CL4 Closure with price & timeline | 2 | fail | – | 0.0 |
The call did not reach the closure stage; no price or timeline was discussed. |
| CL5 No unnecessary re-pitching | 1 | pass | – | 1.0 | Hello. Yes, is this [inaudible] The agent did not pitch anything, thus avoiding any unnecessary re-pitching. |
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 0.647 | 2.2s | 1.2s | 40.6s | 2.2s | too short | 0 | 2 | 2 | 0 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
customer
5.6s
Hello.
agent
6.6s
Hello.
agent
7.6s
Yes, is this [inaudible]
customer
10.2s
Hello.