JSWOzonetel · Call Analysis

Jeevan Jeejo agent scorecard

Calls
191
163 scored · 18 n/a
Avg pitch /10
2.30
floor 2.30 +0.00
Band split
3G/15A/145R
green ≥8, amber 5–7, red <5
Talk ratio
0.662
60 monologue-heavy calls
Sentiment
+0.18
the customer's signal, not a rep score
Avg duration
2:04
min:sec

Only the pitch column is this agent's performance. Q-flags describe the leads they were handed; supply describes our stockyard; sentiment is the customer's reaction.

Jeevan Jeejo — pitch score distribution
0 28 56 score 0/10 — 25 calls (red band) 25 0 score 1/10 — 26 calls (red band) 26 1 score 2/10 — 56 calls (red band) 56 2 score 3/10 — 19 calls (red band) 19 3 score 4/10 — 19 calls (red band) 19 4 score 5/10 — 10 calls (amber band) 10 5 score 6/10 — 4 calls (amber band) 4 6 score 7/10 — 0 calls (amber band) 7 score 8/10 — 3 calls (green band) 3 8 score 9/10 — 1 call (green band) 1 9 score 10/10 — 0 calls (green band) 10
red 0–4 urgent amber 5–7 coaching green 8–10 strong score out of 10
Points earned per step (%)
50% 80% Full discovery (8 Qs): 1.6 Full discovery (8 Qs) 1.6 Discovery (6 Qs): 1.7 Discovery (6 Qs) 1.7 Hook (supply/price signal): 4.3 Hook (supply/price signal) 4.3 Closure - one of three outcomes: 6.3 Closure - one of three outcomes 6.3 Pitch (2-3 USPs): 9.4 Pitch (2-3 USPs) 9.4 Platform education: 12.5 Platform education 12.5 First opportunity identified: 12.5 First opportunity identified 12.5 Verify basic profile (4 Qs): 18.8 Verify basic profile (4 Qs) 18.8 Discovery (5 Qs, woven naturally): 21.4 Discovery (5 Qs, woven naturally) 21.4 Closure with next step: 31.6 Closure with next step 31.6 Opener & permission: 32.5 Opener & permission 32.5 Revalidate every field: 35.7 Revalidate every field 35.7 Closure with price & timeline: 42.9 Closure with price & timeline 42.9 Qualify: 49.6 Qualify 49.6 Warm welcome opener: 75.0 Warm welcome opener 75.0 No unnecessary re-pitching: 92.9 No unnecessary re-pitching 92.9 Opener acknowledges platform submission: 100.0 Opener acknowledges platform submission 100.0
Weakest step first — this is the coaching agenda.

Coaching focus weakest three steps, with a line from someone who does them well

Full discovery (8 Qs) 1.6% of points earned floor 3.2% · below the floor across 32 calls
How Sajal Bhaskar does it on a 10.0/10 call —
[Customer:] ESP सर्विसेस... [Rep:] आप कौन सा ब्रांड में लेते हो शीट्स जनरली?... [Customer:] चार से पांच टन चाहिए मुझे मिनिमम... [Rep:] Payment sir, 100% advance.
Discovery (6 Qs) 1.7% of points earned floor 4.4% · below the floor across 117 calls
How Ronak Mehta does it on a 10.0/10 call —
AGENT: Okay, so what do you manufacture, sir, by the way?
Hook (supply/price signal) 4.3% of points earned floor 5.0% · below the floor across 117 calls
How Ronak Mehta does it on a 10.0/10 call —
AGENT: The pricing is increasing even more, sir. It's going to open one and a half to two rupees higher on Monday.
habit 60 of this agent's calls were monologue-heavy (average talk share 0.662, average 5.3 questions asked per call).

Step-by-step vs the floor weakest first — this is the coaching agenda

StepWtCalls This agentFloorΔ
NR3 Full discovery (8 Qs) 332
1.6%
 3.2% -2
SL3 Discovery (6 Qs) 2117
1.7%
 4.4% -3
SL2 Hook (supply/price signal) 2117
4.3%
 5.0% -1
NR6 Closure - one of three outcomes 232
6.3%
 5.0% +1
SL4 Pitch (2-3 USPs) 1117
9.4%
 7.6% +2
NR4 Platform education 132
12.5%
 7.3% +5
NR5 First opportunity identified 232
12.5%
 15.0% -2
NR2 Verify basic profile (4 Qs) 132
18.8%
 12.9% +6
CL3 Discovery (5 Qs, woven naturally) 214
21.4%
 17.0% +4
SL6 Closure with next step 1117
31.6%
 25.5% +6
SL1 Opener & permission 2117
32.5%
 22.6% +10
CL2 Revalidate every field 314
35.7%
 19.3% +16
CL4 Closure with price & timeline 214
42.9%
 29.9% +13
SL5 Qualify 2117
49.6%
 58.8% -9
NR1 Warm welcome opener 132
75.0%
 68.8% +6
CL5 No unnecessary re-pitching 114
92.9%
 97.1% -4
CL1 Opener acknowledges platform submission 214
100.0%
 66.3% +34

Across campaigns

CampaignCallsScoredAvg
IS_MFG_HR_HRPO_Sep26 141117 2.17
IS_Inte_MFG_M1_3_NoEnq_Sep26 2120 1.23
MSME_IS_India_ProductOpps_PROG_261225 1413 5.19
MSME_IS_PANIndia_NewReg_260526 1412 1.92
MSME_IS_India_ProductOpps_Reg_Acc 11 6.50

Objections faced

ObjectionRaisedHandledMissed
incumbent_supplier22 8 13
price21 11 10
send_price_will_think15 4 11
credit4 2 2
just_registered_to_check3 0 3
why_call_used_app3 2 1
check_with_manager1 1 0

Coaching notes from the lowest-scoring calls

0.0/10 211121789464…
When a customer confirms it's a wrong number, politely end the call or ask for the correct contact information instead of proceeding with the pitch.
0.0/10 211121788516…
Your opener was too direct; try to build rapport and ask for permission to speak before asking about requirements to keep the customer engaged.
0.0/10 211121788762…
When the customer immediately brings up price, you must pivot back to the script. Handle the objection by asking discovery questions to understand their business and total cost before you get into a line-item price discussion.
0.0/10 211121789631…
Always introduce yourself and JSW One at the start of the call to establish context, even before confirming the contact's identity.
0.0/10 211121788342…
For a 'new registration' call, you must welcome the customer to the platform and explain its purpose, not invent an enquiry, which caused immediate confusion and lost the call.
0.0/10 211121788861…
Instead of listing our rules like MOQ and credit, you must ask discovery questions to understand the customer's business and current needs first.
0.0/10 211121789639…
The call opening is critical. After introducing yourself, you must ask for permission to speak ('Is this a good time?') to ensure the customer is ready to engage.
0.0/10 211121788506…
When a customer requests a callback, always confirm the time to lock it in as a firm next step, e.g., 'Certainly, I will call you back at 2 PM today.'

All calls 191

CallStateDateCampaignDur DispositionBandLangPitch TalkSent
211121789626… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 1:01 General Enquiry full conversation English 0.0/10 0.647 -0.09
211121788501… scored 2026-09-04 IS_Inte_MFG_M1_3_NoEnq_Sep 0:57 No_requirement full conversation Hindi 0.0/10 0.708 -0.17
211121788782… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 1:37 Wrong_Number full conversation Tamil 0.0/10 0.335 +0.77
211121788774… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 2:23 Call_back_later full conversation Tamil 0.0/10 0.658 +0.48
211121789635… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 2:26 No_requirement full conversation Tamil 0.0/10 0.626 +0.23
211121788764… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 1:00 Invalid_Number full conversation Kannada 0.0/10 0.396 0.00
211121788765… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 1:02 Call_back_later short or unclear English 0.0/10 0.429 0.07
211121788859… scored 2026-09-08 IS_MFG_HR_HRPO_Sep26 0:57 Call_back_later full conversation Tamil 0.0/10 0.472 0.07
211121788350… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 2:05 No_requirement full conversation Tamil 0.0/10 0.466 +0.30
211121788861… scored 2026-09-08 IS_MFG_HR_HRPO_Sep26 3:22 General Enquiry full conversation English 0.0/10 0.876 mono +0.20
211121788784… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 3:16 Wrap up time exceeded :0 full conversation Tamil 0.0/10 0.614 +0.19
211121789639… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 1:26 Wrong_Number full conversation Tamil 0.0/10 0.761 mono 0.00
211121788516… scored 2026-09-04 MSME_IS_PANIndia_NewReg_26 1:10 No_requirement full conversation Hindi 0.0/10 0.76 mono -0.17
211121788417… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 2:02 QNR full conversation Tamil 0.0/10 0.679 +0.29
211121789710… scored 2026-09-18 IS_MFG_HR_HRPO_Sep26 2:48 General Enquiry full conversation Tamil 0.0/10 0.814 mono +0.48
211121788762… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 2:09 General Enquiry full conversation Hindi 0.0/10 0.61 +0.36
211121789631… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 0:46 full conversation Malayalam 0.0/10 0.78 mono -0.20
211121789710… scored 2026-09-18 IS_MFG_HR_HRPO_Sep26 1:13 Wrong_Number full conversation Tamil 0.0/10 0.739 mono 0.00
211121788342… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 1:31 General Enquiry full conversation Tamil 0.0/10 0.791 mono -0.43
211121789464… scored 2026-09-15 IS_MFG_HR_HRPO_Sep26 1:09 Wrong_Number full conversation Hindi 0.0/10 0.899 mono -0.20
211121789464… scored 2026-09-15 MSME_IS_PANIndia_NewReg_26 0:51 Wrong_Number full conversation Hindi 0.0/10 0.904 mono 0.07
211121788506… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 1:15 General Enquiry full conversation English 0.0/10 0.777 mono 0.00
211121789646… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 1:48 General Enquiry full conversation Malayalam 0.0/10 0.776 mono 0.00
211121788344… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 1:00 No_requirement full conversation Tamil 0.0/10 0.692 -0.30
211121788504… scored 2026-09-04 IS_Inte_MFG_M1_3_NoEnq_Sep 1:26 No_requirement full conversation English 0.0/10 0.824 mono -0.55
211121788501… scored 2026-09-04 IS_Inte_MFG_M1_3_NoEnq_Sep 0:57 Wrong_Number full conversation English 1.0/10 0.78 mono 0.00
211121788415… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 1:42 Does_not_deal_Steel full conversation Tamil 1.0/10 0.525 -0.40
211121789717… scored 2026-09-18 IS_MFG_HR_HRPO_Sep26 1:58 Wrap up time exceeded :0 full conversation Malayalam 1.0/10 0.579 +0.27
211121788344… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 4:08 No_requirement full conversation Tamil 1.0/10 0.516 -0.22
211121788775… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 1:57 General Enquiry full conversation Tamil 1.0/10 0.564 +0.54
211121788502… scored 2026-09-04 IS_Inte_MFG_M1_3_NoEnq_Sep 0:50 No_requirement full conversation English 1.0/10 0.599 -0.22
211121789636… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 1:29 Send_Email full conversation Tamil 1.0/10 0.63 +0.59
211121788860… scored 2026-09-08 IS_MFG_HR_HRPO_Sep26 1:54 Interested full conversation Hindi 1.0/10 0.64 +0.71
211121788436… scored 2026-09-03 IS_MFG_HR_HRPO_Sep26 3:50 full conversation Tamil 1.0/10 0.692 +0.39
211121789466… scored 2026-09-15 MSME_IS_PANIndia_NewReg_26 0:53 No_requirement full conversation Hindi 1.0/10 0.872 mono -0.54
211121788434… scored 2026-09-03 IS_MFG_HR_HRPO_Sep26 1:16 No_requirement full conversation Tamil 1.0/10 0.648 +0.40
211121788428… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 1:15 No_requirement full conversation Tamil 1.0/10 0.709 +0.16
211121788430… scored 2026-09-03 IS_MFG_HR_HRPO_Sep26 2:25 Interested full conversation Tamil 1.0/10 0.677 +0.61
211121789467… scored 2026-09-15 IS_MFG_HR_HRPO_Sep26 2:17 General Enquiry full conversation Malayalam 1.0/10 0.647 +0.41
211121788427… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 1:17 No_requirement full conversation Tamil 1.0/10 0.512 +0.21
211121788345… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 1:34 Call_back_later full conversation Tamil 1.0/10 0.6 +0.53
211121788514… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 3:38 Interested full conversation English 1.0/10 0.487 +0.63
211121789638… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 3:20 No_requirement full conversation Malayalam 1.0/10 0.798 mono -0.17
211121789542… scored 2026-09-16 IS_MFG_HR_HRPO_Sep26 1:18 Interested full conversation Tamil 1.0/10 0.732 mono +0.79
211121788764… scored 2026-09-07 MSME_IS_PANIndia_NewReg_26 2:42 Does_not_deal_Steel full conversation Hindi 1.0/10 0.516 -0.35
211121788762… scored 2026-09-07 MSME_IS_PANIndia_NewReg_26 1:26 General Enquiry full conversation Hindi 1.0/10 0.709 -0.40
211121789541… scored 2026-09-16 IS_MFG_HR_HRPO_Sep26 2:45 No_requirement full conversation Malayalam 1.0/10 0.582 0.10
211121789649… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 1:25 Call_back_later full conversation Tamil 1.0/10 0.758 mono +0.53
211121789629… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 6:20 Query full conversation Tamil 1.0/10 0.566 0.07
211121789645… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 2:02 General Enquiry full conversation Tamil 1.0/10 0.699 +0.52
211121789645… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 1:16 General Enquiry full conversation Tamil 1.0/10 0.653 0.00
211121789451… scored 2026-09-15 MSME_IS_PANIndia_NewReg_26 1:58 Send_Email full conversation Hindi 1.5/10 0.852 mono +0.82
211121788435… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 1:49 No_requirement full conversation Tamil 1.5/10 0.699 +0.33
211121789451… scored 2026-09-15 MSME_IS_PANIndia_NewReg_26 2:20 Wrap up time exceeded :0 full conversation English 1.5/10 0.777 mono 0.06
211121788413… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 2:48 General Enquiry full conversation English 1.5/10 0.827 mono +0.53
211121788414… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 2:32 General Enquiry full conversation English 1.5/10 0.432 -0.03
211121788504… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 0:55 General Enquiry full conversation English 2.0/10 0.585 +0.38
211121789464… scored 2026-09-15 IS_MFG_HR_HRPO_Sep26 1:32 No_requirement full conversation English 2.0/10 0.745 mono 0.13
211121789639… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 1:08 No_requirement full conversation Tamil 2.0/10 0.658 +0.31
211121788436… scored 2026-09-03 IS_MFG_HR_HRPO_Sep26 3:06 No_requirement full conversation Malayalam 2.0/10 0.607 +0.41
211121788775… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 1:02 No_requirement full conversation Tamil 2.0/10 0.838 mono +0.21
211121788515… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 1:45 No_requirement full conversation Tamil 2.0/10 0.518 +0.34
211121789470… scored 2026-09-15 MSME_IS_PANIndia_NewReg_26 2:03 General Enquiry full conversation Hindi 2.0/10 0.657 +0.41
211121788861… scored 2026-09-08 IS_MFG_HR_HRPO_Sep26 1:35 No_requirement full conversation Tamil 2.0/10 0.662 -0.55
211121788860… scored 2026-09-08 IS_MFG_HR_HRPO_Sep26 0:42 Not_Answered short or unclear English 2.0/10 0.873 mono 0.00
211121788518… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 2:15 Wrap up time exceeded :0 full conversation English 2.0/10 0.557 +0.27
211121788503… scored 2026-09-04 IS_Inte_MFG_M1_3_NoEnq_Sep 7:23 General Enquiry full conversation Tamil 2.0/10 0.461 +0.23
211121789709… scored 2026-09-18 IS_MFG_HR_HRPO_Sep26 0:49 No_requirement full conversation Tamil 2.0/10 0.81 mono 0.10
211121789710… scored 2026-09-18 IS_MFG_HR_HRPO_Sep26 1:41 No_requirement full conversation Tamil 2.0/10 0.493 +0.38
211121789537… scored 2026-09-16 IS_MFG_HR_HRPO_Sep26 1:01 Call_back_later full conversation Tamil 2.0/10 0.947 mono 0.07
211121789635… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 1:17 No_requirement full conversation Tamil 2.0/10 0.664 +0.40
211121789626… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 0:48 No_requirement full conversation Tamil 2.0/10 0.726 mono -0.22
211121788763… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:47 Wrong_Number full conversation English 2.0/10 0.669 -0.80
211121788763… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:42 Wrong_Number short or unclear Hindi 2.0/10 0.846 mono 0.00
211121788763… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 1:32 No_requirement full conversation English 2.0/10 0.534 -0.20
211121789709… scored 2026-09-18 IS_MFG_HR_HRPO_Sep26 0:56 No_requirement full conversation Tamil 2.0/10 0.726 mono +0.41
211121789550… scored 2026-09-16 IS_MFG_HR_HRPO_Sep26 1:03 Wrong_Number full conversation Tamil 2.0/10 0.56 +0.37
211121789647… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 0:48 Wrap up time exceeded :0 full conversation English 2.0/10 0.786 mono -0.52
211121789640… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 0:52 No_requirement full conversation English 2.0/10 0.691 0.14
211121789471… scored 2026-09-15 IS_MFG_HR_HRPO_Sep26 6:19 General Enquiry full conversation Malayalam 2.0/10 0.8 mono +0.50
211121788765… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 2:06 General Enquiry full conversation Tamil 2.0/10 0.644 +0.52
211121789640… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 0:50 No_requirement full conversation Tamil 2.0/10 0.748 mono 0.05
211121788434… scored 2026-09-03 IS_MFG_HR_HRPO_Sep26 1:13 No_requirement full conversation Tamil 2.0/10 0.7 +0.46
211121789551… scored 2026-09-16 IS_MFG_HR_HRPO_Sep26 1:31 Wrong_Number full conversation Malayalam 2.0/10 0.437 -0.78
211121789551… scored 2026-09-16 IS_MFG_HR_HRPO_Sep26 1:19 No_requirement full conversation Tamil 2.0/10 0.641 +0.16
211121788435… scored 2026-09-03 IS_MFG_HR_HRPO_Sep26 1:18 No_requirement full conversation Tamil 2.0/10 0.7 +0.41
211121788775… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:54 No_requirement full conversation English 2.0/10 0.669 -0.40
211121788779… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:58 No_requirement full conversation Kannada 2.0/10 0.616 -0.52
211121789639… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 0:46 No_requirement full conversation Tamil 2.0/10 0.747 mono 0.06
211121788775… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:53 Call_back_later full conversation Hinglish 2.0/10 0.702 0.01
211121789638… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 2:05 General Enquiry full conversation Malayalam 2.0/10 0.681 -0.09
211121789636… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 5:17 No_requirement full conversation Malayalam 2.0/10 0.712 -0.03
211121788766… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:50 Call_back_later short or unclear Tamil 2.0/10 0.455 +0.43
211121789636… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 1:09 No_requirement full conversation Tamil 2.0/10 0.783 mono +0.35
211121788764… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 1:51 No_requirement full conversation English 2.0/10 0.589 -0.20
211121788859… scored 2026-09-08 IS_MFG_HR_HRPO_Sep26 0:59 No_requirement full conversation Tamil 2.0/10 0.8 mono +0.28
211121788764… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 1:06 General Enquiry full conversation English 2.0/10 0.746 mono -0.05
211121788783… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 1:29 No_requirement full conversation Hindi 2.0/10 0.622 +0.34
211121788429… scored 2026-09-03 IS_MFG_HR_HRPO_Sep26 0:45 General Enquiry full conversation English 2.0/10 0.805 mono -0.20
211121788516… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 1:48 No_requirement full conversation English 2.0/10 0.489 0.01
211121788506… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 1:22 Interested full conversation English 2.0/10 0.68 +0.74
211121788766… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 3:07 No_requirement full conversation Tamil 2.0/10 0.791 mono +0.41
211121788863… scored 2026-09-08 IS_MFG_HR_HRPO_Sep26 0:58 No_requirement full conversation Tamil 2.0/10 0.777 mono +0.18
211121788859… scored 2026-09-08 IS_MFG_HR_HRPO_Sep26 1:06 General Enquiry full conversation English 2.0/10 0.703 +0.51
211121789623… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 1:35 No_requirement full conversation Tamil 2.0/10 0.703 -0.34
211121788429… scored 2026-09-03 IS_MFG_HR_HRPO_Sep26 1:21 No_requirement full conversation Tamil 2.0/10 0.703 0.10
211121789535… scored 2026-09-16 MSME_IS_PANIndia_NewReg_26 5:24 Wrap up time exceeded :0 full conversation Hindi 2.5/10 0.648 +0.22
211121789709… scored 2026-09-18 IS_MFG_HR_HRPO_Sep26 2:22 No_requirement full conversation Tamil 3.0/10 0.571 -0.08
211121788518… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 1:06 Interested full conversation English 3.0/10 0.636 +0.52
211121789624… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 4:38 No_requirement full conversation English 3.0/10 0.431 -0.04
211121788428… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 1:04 Not_Answered full conversation Tamil 3.0/10 0.724 mono -0.50
211121789447… scored 2026-09-15 MSME_IS_India_ProductOpps_ 0:43 Call_back_later full conversation Hindi 3.0/10 0.779 mono -0.41
211121789469… scored 2026-09-15 IS_MFG_HR_HRPO_Sep26 4:38 General Enquiry full conversation Tamil 3.0/10 0.399 0.03
211121788758… scored 2026-09-07 MSME_IS_India_ProductOpps_ 3:27 General Enquiry full conversation Hindi 3.0/10 0.627 +0.50
211121788428… scored 2026-09-03 IS_MFG_HR_HRPO_Sep26 1:02 Interested full conversation English 3.0/10 0.6 +0.52
211121789453… scored 2026-09-15 IS_MFG_HR_HRPO_Sep26 3:47 Qualification Successful full conversation Tamil 3.0/10 0.755 mono +0.77
211121788435… scored 2026-09-03 IS_MFG_HR_HRPO_Sep26 3:33 Interested full conversation English 3.0/10 0.643 +0.76
211121788781… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:59 Does_not_deal_Steel full conversation English 3.0/10 0.689 0.12
211121788504… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 4:04 Query full conversation English 3.0/10 0.746 mono +0.48
211121788772… scored 2026-09-07 MSME_IS_India_ProductOpps_ 2:10 General Enquiry full conversation Hindi 3.0/10 0.587 +0.36
211121788429… scored 2026-09-03 IS_MFG_HR_HRPO_Sep26 0:55 Call_back_later full conversation Tamil 3.0/10 0.747 mono -0.16
211121788343… scored 2026-09-02 IS_Inte_MFG_M1_3_NoEnq_Sep 10:09 QNR full conversation Malayalam 3.0/10 0.683 -0.29
211121789647… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 1:35 General Enquiry full conversation English 3.0/10 0.512 +0.56
211121789627… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 2:04 No_requirement full conversation Tamil 3.0/10 0.628 0.07
211121789539… scored 2026-09-16 IS_MFG_HR_HRPO_Sep26 2:01 full conversation Tamil 3.0/10 0.511 +0.88
211121789533… scored 2026-09-16 MSME_IS_India_ProductOpps_ 1:23 No_requirement full conversation Hindi 3.0/10 0.744 mono -0.53
211121789466… scored 2026-09-15 MSME_IS_PANIndia_NewReg_26 2:55 General Enquiry full conversation Hindi 3.5/10 0.578 -0.04
211121789722… scored 2026-09-18 MSME_IS_PANIndia_NewReg_26 6:32 Wrap up time exceeded :0 full conversation English 3.5/10 0.69 +0.34
211121788247… scored 2026-09-01 MSME_IS_India_ProductOpps_ 5:34 General Enquiry full conversation English 3.5/10 0.75 mono +0.29
211121788763… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 2:21 No_requirement full conversation English 4.0/10 0.591 -0.53
211121789709… scored 2026-09-18 IS_MFG_HR_HRPO_Sep26 2:07 Call_back_later full conversation Tamil 4.0/10 0.731 mono +0.50
211121789627… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 3:56 Qualification Successful full conversation English 4.0/10 0.616 0.00
211121788516… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 1:06 Does_not_deal_Steel full conversation Tamil 4.0/10 0.58 0.14
211121789625… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 2:15 No_requirement full conversation English 4.0/10 0.564 +0.16
211121789467… scored 2026-09-15 IS_MFG_HR_HRPO_Sep26 3:56 General Enquiry full conversation Malayalam 4.0/10 0.566 +0.30
211121789448… scored 2026-09-15 MSME_IS_India_ProductOpps_ 1:45 Qualification Successful full conversation Hindi 4.0/10 0.573 +0.88
211121788757… scored 2026-09-07 MSME_IS_India_ProductOpps_ 1:33 Call_back_later full conversation Hindi 4.0/10 0.775 mono 0.07
211121788504… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 1:55 No_requirement full conversation English 4.0/10 0.436 -0.20
211121789540… scored 2026-09-16 IS_MFG_HR_HRPO_Sep26 0:59 No_requirement full conversation Tamil 4.0/10 0.771 mono +0.35
211121789541… scored 2026-09-16 IS_MFG_HR_HRPO_Sep26 1:05 Call_back_later full conversation Tamil 4.0/10 0.692 +0.54
211121789542… scored 2026-09-16 IS_MFG_HR_HRPO_Sep26 5:41 Wrap up time exceeded :0 full conversation Malayalam 4.0/10 0.816 mono +0.24
211121789540… scored 2026-09-16 IS_MFG_HR_HRPO_Sep26 2:35 No_requirement full conversation Malayalam 4.0/10 0.739 mono +0.34
211121789635… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 1:43 General Enquiry full conversation Tamil 4.0/10 0.609 +0.55
211121788776… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 1:11 No_requirement full conversation English 4.0/10 0.737 mono -0.46
211121788773… scored 2026-09-07 MSME_IS_India_ProductOpps_ 3:46 Interested full conversation English 4.5/10 0.757 mono +0.26
211121788505… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 3:56 Interested full conversation Gujarati 5.0/10 0.732 mono +0.37
211121788783… scored 2026-09-07 IS_MFG_HR_HRPO_Sep26 1:25 No_requirement short or unclear Tamil 5.0/10 0.671 +0.34
211121788505… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 7:32 No_requirement full conversation English 5.0/10 0.653 0.09
211121789623… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 8:12 General Enquiry full conversation Tamil 5.0/10 0.594 +0.47
211121789472… scored 2026-09-15 IS_MFG_HR_HRPO_Sep26 3:03 Qualification Successful full conversation Tamil 5.0/10 0.495 +0.60
211121789716… scored 2026-09-18 IS_MFG_HR_HRPO_Sep26 3:03 General Enquiry full conversation Tamil 5.0/10 0.461 +0.31
211121789642… scored 2026-09-17 IS_MFG_HR_HRPO_Sep26 2:04 General Enquiry full conversation Tamil 5.0/10 0.766 mono +0.35
211121789552… scored 2026-09-16 IS_MFG_HR_HRPO_Sep26 4:39 Wrap up time exceeded :0 full conversation Tamil 5.0/10 0.762 mono +0.53
211121788520… scored 2026-09-04 IS_MFG_HR_HRPO_Sep26 5:09 full conversation English 5.0/10 0.649 +0.85
211121788415… scored 2026-09-03 IS_Inte_MFG_M1_3_NoEnq_Sep 1:07 Call_back_later full conversation Malayalam 5.0/10 0.698 +0.32
211121789707… scored 2026-09-18 MSME_IS_PANIndia_NewReg_26 3:31 Interested full conversation Hindi 5.5/10 0.62 +0.51
211121789466… scored 2026-09-15 IS_MFG_HR_HRPO_Sep26 1:27 No_requirement full conversation English 6.0/10 0.688 +0.34
211121789450… scored 2026-09-15 MSME_IS_India_ProductOpps_ 3:54 Qualification Successful full conversation English 6.5/10 0.46 0.10
211121788264… scored 2026-09-01 MSME_IS_India_ProductOpps_ 4:20 Interested full conversation English 6.5/10 0.703 +0.42
211121789463… scored 2026-09-15 MSME_IS_India_ProductOpps_ 4:15 Qualification Successful full conversation Hindi 7.5/10 0.562 +0.64
211121789641… scored 2026-09-17 MSME_IS_India_ProductOpps_ 4:01 Interested full conversation English 8.0/10 0.818 mono +0.80
211121789538… scored 2026-09-16 MSME_IS_India_ProductOpps_ 7:18 full conversation Hindi 8.5/10 0.571 +0.81
211121789473… scored 2026-09-15 MSME_IS_India_ProductOpps_ 6:48 Wrap up time exceeded :0 full conversation Hindi 9.0/10 0.576 +0.24
211121788782… n/a 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:57 Not_Answered no conversation English n/a 1.0 mono n/a
211121788783… n/a 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:53 Not_Answered no conversation English n/a – n/a
211121789646… n/a 2026-09-17 IS_MFG_HR_HRPO_Sep26 0:45 General Enquiry no conversation English n/a – n/a
211121788433… queued 2026-09-03 IS_MFG_HR_HRPO_Sep26 0:29 No_requirement n/a – pending – n/a
211121788784… n/a 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:44 Not_Answered no conversation English n/a 1.0 mono n/a
211121788860… n/a 2026-09-08 IS_MFG_HR_HRPO_Sep26 0:45 Call_back_later no conversation English n/a – n/a
211121789470… n/a 2026-09-15 IS_MFG_HR_HRPO_Sep26 0:45 Not_Answered no conversation English n/a 0.0 n/a
211121788503… queued 2026-09-04 IS_Inte_MFG_M1_3_NoEnq_Sep 0:17 No_requirement n/a – pending – n/a
211121789629… n/a 2026-09-17 IS_MFG_HR_HRPO_Sep26 0:51 Call_back_later no conversation English n/a – n/a
211121789626… n/a 2026-09-17 IS_MFG_HR_HRPO_Sep26 0:47 Call_back_later no conversation English n/a – n/a
211121788782… queued 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:23 Not_Answered n/a – pending – n/a
211121788429… queued 2026-09-03 IS_MFG_HR_HRPO_Sep26 0:43 General Enquiry n/a – pending – n/a
211121788784… queued 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:28 Not_Answered n/a – pending – n/a
211121788782… queued 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:26 Not_Answered n/a – pending – n/a
211121788429… queued 2026-09-03 IS_MFG_HR_HRPO_Sep26 0:28 Call_back_later n/a – pending – n/a
211121788859… queued 2026-09-08 IS_MFG_HR_HRPO_Sep26 0:49 Call_back_later n/a – pending – n/a
211121788763… n/a 2026-09-07 IS_MFG_HR_HRPO_Sep26 0:24 Not_Answered no conversation English n/a – n/a
211121789552… n/a 2026-09-16 IS_MFG_HR_HRPO_Sep26 0:41 Call_back_later no conversation English n/a 0.5 n/a
211121789640… n/a 2026-09-17 IS_MFG_HR_HRPO_Sep26 0:52 Wrong_Number no conversation English n/a 0.0 n/a
211121788434… queued 2026-09-03 IS_MFG_HR_HRPO_Sep26 0:41 Call_back_later n/a – pending – n/a
211121789647… n/a 2026-09-17 IS_MFG_HR_HRPO_Sep26 0:42 Call_back_later no conversation English n/a – n/a
211121788431… queued 2026-09-03 IS_MFG_HR_HRPO_Sep26 0:53 Call_back_later n/a – pending – n/a
211121789646… n/a 2026-09-17 IS_MFG_HR_HRPO_Sep26 2:12 Call_back_later no conversation English n/a – n/a
211121788520… n/a 2026-09-04 IS_MFG_HR_HRPO_Sep26 0:40 Not_Answered no conversation English n/a – n/a
211121788758… n/a 2026-09-07 MSME_IS_India_ProductOpps_ 0:59 Call_back_later no conversation English n/a – n/a
211121788758… n/a 2026-09-07 MSME_IS_PANIndia_NewReg_26 0:48 Wrap up time exceeded :0 no conversation English n/a – n/a
211121788775… n/a 2026-09-07 MSME_IS_PANIndia_NewReg_26 1:01 Ringing_NoResponse no conversation English n/a 1.0 mono n/a
211121788780… n/a 2026-09-07 IS_MFG_HR_HRPO_Sep26 1:04 Call_back_later no conversation English n/a 1.0 mono n/a