JSWOzonetel · Call Analysis

Call 21112178878263051 2026-09-07 · Jeevan Jeejo · 0:57

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Sep26 Not_Answered no conversation no human conversation on the recording (voicemail / IVR / ringing) English 2 supply_led (campaign_name:medium)
Audio: clear: The agent reached a voicemail and left a message.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
1.0 heavy 4.7s –s 52.3s 4.7s too short 0 1 – 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

unknown
0.9s
The person you're trying to reach is unavailable at the moment. Please leave a message after the beep. When you finish talking, you may hang up.
agent
8.8s
Hello. This is Jeevan from JSW One platform. Kindly give a call back. Thank you.