JSWOzonetel · Call Analysis

Call 21112178878418132 2026-09-07 · Jeevan Jeejo · 0:44

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Sep26 Not_Answered no conversation no human conversation on the recording (voicemail / IVR / ringing) English 2 supply_led (campaign_name:medium)
Audio: clear: The agent reached a voicemail system and left a message. The intended customer did not answer the call.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
1.0 heavy 7.0s –s 37.0s 7.0s 128.6 0 1 – 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

unknown
0.0s
If you record your name and reason for calling, I'll see if this person is available.
agent
5.5s
Hi, this is Jeevan calling from JSW One platforms. Kindly call me back. Thank you.