JSWOzonetel · Call Analysis

Call 21112178955233531 2026-09-16 · Jeevan Jeejo · 0:41

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Sep26 Call_back_later no conversation no human conversation on the recording (voicemail / IVR / ringing) English 4 supply_led (campaign_name:medium)
Audio: clear: The call consists only of greetings back and forth, with no substantive conversation taking place.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.5 1.0s 1.0s 39.0s 0.5s too short 0 2 2 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

customer
1.3s
Hello.
agent
3.2s
Hello.
customer
5.5s
Hello.
agent
8.0s
Hello.