IS_MFG_HR_HRPO_PM_Opp_Jul26 campaign scorecard
Calls
230
170 transcribed
Scored
111
59 excluded as n/a
Avg pitch /10
2.81
floor 2.30
Q-flags / call
0.29
the LEAD, not the rep
Supply issues
13
our stockyard, not the rep
Sentiment
-0.03
29+ / 35○ / 47− · 59 n/a
Pitch score distribution — IS_MFG_HR_HRPO_PM_Opp_Jul26
red 0–4 urgent
amber 5–7 coaching
green 8–10 strong
score out of 10
Customer sentiment — IS_MFG_HR_HRPO_PM_Opp_Jul26
Negative 47
27.6%
Neutral 35
20.6%
Positive 29
17.1%
n/a — dead 59
34.7%
Average pitch score by agent on this campaign
Pitch steps in this campaign % of available points earned
| Step | Wt | Calls | Points earned |
|---|---|---|---|
| CL2 Revalidate every field | 3 | 111 | |
| CL3 Discovery (5 Qs, woven naturally) | 2 | 111 | |
| CL4 Closure with price & timeline | 2 | 111 | |
| CL1 Opener acknowledges platform submission | 2 | 111 | |
| CL5 No unnecessary re-pitching | 1 | 111 |
Agent × step heatmap % of points earned per step — a cold column is a training gap, a cold row is a coaching case
| Agent | CL2 | CL3 | CL4 | CL1 | CL5 |
|---|---|---|---|---|---|
| ankit mistry (26) | 19 | 25 | 50 | 65 | 100 |
| dhruv (18) | 3 | 6 | 17 | 17 | 100 |
| Rohit Mishra (17) | 6 | 12 | 0 | 35 | 94 |
| Abdul Ansari (7) | 0 | 7 | 0 | 43 | 100 |
| Abhishek Gupta (8) | 6 | 0 | 12 | 75 | 88 |
| Aditya Pandey (10) | 0 | 5 | 0 | 90 | 100 |
| Sajal Bhaskar (6) | 8 | 8 | 17 | 17 | 100 |
| sudeeps (6) | 0 | 8 | 17 | 83 | 100 |
| Kartikey Chauhan (5) | 30 | 20 | 20 | 0 | 80 |
| Ganesh (4) | 0 | 0 | 0 | 100 | 100 |
| abhinav gautam (4) | 0 | 0 | 25 | 25 | 100 |
Agents on this campaign
| Agent | Calls | Scored | Pitch | G/A/R | Talk | Mono | Sentiment |
|---|---|---|---|---|---|---|---|
| ankit mistry | 46 | 26 | 4.38 | 1/11/14 | 0.677 | 11 | -0.07 |
| dhruv | 37 | 18 | 1.86 | 0/1/17 | 0.582 | 6 | -0.10 |
| Rohit Mishra | 32 | 17 | 2.06 | 0/0/17 | 0.578 | 4 | +0.07 |
| Abdul Ansari | 24 | 7 | 2.00 | 0/0/7 | 0.547 | 1 | -0.06 |
| Abhishek Gupta | 18 | 8 | 2.81 | 0/1/7 | 0.659 | 2 | +0.01 |
| Aditya Pandey | 17 | 10 | 2.90 | 0/0/10 | 0.683 | 4 | +0.00 |
| Sajal Bhaskar | 15 | 6 | 2.08 | 0/1/5 | 0.555 | 3 | -0.24 |
| sudeeps | 11 | 6 | 3.17 | 0/1/5 | 0.672 | 2 | +0.11 |
| Kartikey Chauhan | 10 | 5 | 2.50 | 1/0/4 | 0.634 | 1 | +0.04 |
| Ganesh | 10 | 4 | 3.00 | 0/0/4 | 0.72 | 2 | -0.18 |
| abhinav gautam | 10 | 4 | 2.00 | 0/0/4 | 0.475 | 0 | +0.26 |
Objections raised on this campaign
| Objection | Raised | Handled | Mishandled | Handle rate |
|---|---|---|---|---|
| price | 20 | 9 | 10 | |
| send_price_will_think | 18 | 8 | 9 | |
| why_call_used_app | 1 | 0 | 1 |
All calls 230 — lowest score first; excluded calls at the bottom
| Call | State | Date | Agent | Dur | Disposition | Band | Lang | Type | Pitch | Q | Supply | Sent |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 349721782905… | scored | 2026-07-01 | Kartikey Chauhan | 1:23 | Onboarded | full conversation | English | customer_led | 0.0/10 | 0 | – | +0.54 |
| 349721783591… | scored | 2026-07-09 | Abhishek Gupta | 1:13 | Not_Answered | full conversation | Hindi | customer_led | 0.0/10 | 0 | – | -0.77 |
| 349721783058… | scored | 2026-07-03 | Rohit Mishra | 2:15 | General Enquiry | full conversation | English | customer_led | 1.0/10 | 0 | – | +0.50 |
| 349721783075… | scored | 2026-07-03 | Rohit Mishra | 2:13 | General Enquiry | full conversation | Hindi | customer_led | 1.0/10 | 0 | – | -0.32 |
| 349721784802… | scored | 2026-07-23 | dhruv | 2:12 | Wrap up time exceeded :0 | full conversation | Hindi | customer_led | 1.0/10 | 1 | spec_not_available | +0.45 |
| 349721784893… | scored | 2026-07-24 | ankit mistry | 1:34 | Does_not_deal_Steel | full conversation | Gujarati | customer_led | 1.0/10 | 0 | – | -0.41 |
| 349721783416… | scored | 2026-07-07 | Rohit Mishra | 1:32 | General Enquiry | full conversation | Hindi | customer_led | 1.0/10 | 0 | – | -0.27 |
| 349721782983… | scored | 2026-07-02 | Abdul Ansari | 1:19 | General Enquiry | full conversation | Hindi | customer_led | 1.0/10 | 0 | lead_time_issue | -0.20 |
| 349721783494… | scored | 2026-07-08 | Abdul Ansari | 1:14 | Wrap up time exceeded :0 | full conversation | Hindi | customer_led | 1.0/10 | 0 | – | 0.00 |
| 349721782984… | scored | 2026-07-02 | abhinav gautam | 1:12 | General Enquiry | full conversation | Hindi | customer_led | 1.0/10 | 2 | – | +0.48 |
| 349721783500… | scored | 2026-07-08 | dhruv | 1:11 | No_requirement | full conversation | Gujarati | customer_led | 1.0/10 | 1 | – | -0.18 |
| 349721783400… | scored | 2026-07-07 | dhruv | 1:10 | No_requirement | full conversation | English | customer_led | 1.0/10 | 0 | – | -0.10 |
| 349721782980… | scored | 2026-07-02 | dhruv | 1:05 | No_requirement | full conversation | Hindi | customer_led | 1.0/10 | 0 | – | 0.15 |
| 349721784700… | scored | 2026-07-22 | dhruv | 1:05 | No_requirement | full conversation | Gujarati | customer_led | 1.0/10 | 0 | – | -0.26 |
| 349721783332… | scored | 2026-07-06 | dhruv | 1:04 | No_requirement | short or unclear | Hindi | customer_led | 1.0/10 | 0 | – | -0.17 |
| 349721783427… | scored | 2026-07-07 | Rohit Mishra | 1:02 | Wrap up time exceeded :0 | full conversation | English | customer_led | 1.0/10 | 1 | – | -0.04 |
| 349721783589… | scored | 2026-07-09 | Rohit Mishra | 1:01 | General Enquiry | full conversation | Hindi | customer_led | 1.0/10 | 0 | – | -0.33 |
| 349721783328… | scored | 2026-07-06 | dhruv | 1:00 | No_requirement | short or unclear | Hindi | customer_led | 1.0/10 | 0 | – | -0.17 |
| 349721783423… | scored | 2026-07-07 | Sajal Bhaskar | 0:57 | No_requirement | full conversation | Hindi | customer_led | 1.0/10 | 1 | – | -0.22 |
| 349721784713… | scored | 2026-07-22 | Aditya Pandey | 0:57 | No_requirement | full conversation | Hindi | customer_led | 1.0/10 | 0 | – | -0.36 |
| 349721783415… | scored | 2026-07-07 | dhruv | 0:55 | No_requirement | full conversation | Hindi | customer_led | 1.0/10 | 0 | – | -0.17 |
| 349721783332… | scored | 2026-07-06 | dhruv | 0:53 | No_requirement | full conversation | Hindi | customer_led | 1.0/10 | 0 | – | -0.22 |
| 349721782996… | scored | 2026-07-02 | Sajal Bhaskar | 0:50 | No_requirement | full conversation | Hindi | customer_led | 1.0/10 | 1 | – | -0.36 |
| 349721783413… | scored | 2026-07-07 | dhruv | 0:49 | No_requirement | full conversation | Marathi | customer_led | 1.0/10 | 0 | – | +0.29 |
| 349721783073… | scored | 2026-07-03 | Rohit Mishra | 0:49 | General Enquiry | full conversation | Hindi | customer_led | 1.0/10 | 0 | – | 0.00 |
| 349721784809… | scored | 2026-07-23 | Kartikey Chauhan | 0:49 | General Enquiry | full conversation | Kannada | customer_led | 1.0/10 | 0 | – | 0.00 |
| 349721785311… | scored | 2026-07-29 | abhinav gautam | 0:48 | General Enquiry | full conversation | Hindi | customer_led | 1.0/10 | 0 | – | 0.00 |
| 349721784874… | scored | 2026-07-24 | Rohit Mishra | 0:47 | General Enquiry | full conversation | Gujarati | customer_led | 1.0/10 | 0 | – | 0.00 |
| 349721783328… | scored | 2026-07-06 | dhruv | 0:46 | No_requirement | full conversation | Hindi | customer_led | 1.0/10 | 0 | – | -0.17 |
| 349721782985… | scored | 2026-07-02 | ankit mistry | 0:45 | General Enquiry | full conversation | Gujarati | customer_led | 1.0/10 | 0 | – | +0.35 |
| 349721782910… | scored | 2026-07-01 | dhruv | 0:45 | Language_Barrier | full conversation | Hindi | customer_led | 1.0/10 | 0 | – | -0.50 |
| 349721783424… | scored | 2026-07-07 | Rohit Mishra | 0:44 | Wrap up time exceeded :0 | short or unclear | English | customer_led | 1.0/10 | 0 | – | 0.00 |
| 349721782996… | scored | 2026-07-02 | Kartikey Chauhan | 0:43 | No_requirement | full conversation | English | customer_led | 1.0/10 | 0 | – | -0.46 |
| 349721783335… | scored | 2026-07-06 | Abdul Ansari | 0:41 | General Enquiry | full conversation | Hindi | customer_led | 1.0/10 | 0 | – | 0.00 |
| 349721783760… | scored | 2026-07-11 | Abhishek Gupta | 0:40 | No_requirement | full conversation | Hindi | customer_led | 1.0/10 | 0 | – | -0.17 |
| 349721783080… | scored | 2026-07-03 | sudeeps | 0:39 | Call_back_later | full conversation | Marathi | customer_led | 1.0/10 | 0 | – | +0.34 |
| 349721783491… | scored | 2026-07-08 | ankit mistry | 0:38 | Call_back_later | full conversation | Gujarati | customer_led | 1.0/10 | 0 | – | 0.07 |
| 349721783423… | scored | 2026-07-07 | Sajal Bhaskar | 0:36 | Call_back_later | full conversation | Hindi | customer_led | 1.0/10 | 0 | – | -0.22 |
| 349721782987… | scored | 2026-07-02 | Sajal Bhaskar | 0:36 | No_requirement | full conversation | Hindi | customer_led | 1.0/10 | 0 | – | -0.36 |
| 349721783422… | scored | 2026-07-07 | Rohit Mishra | 6:20 | General Enquiry | full conversation | English | customer_led | 2.0/10 | 0 | – | -0.07 |
| 349721783079… | scored | 2026-07-03 | Abdul Ansari | 3:39 | General Enquiry | full conversation | Hindi | customer_led | 2.0/10 | 1 | – | -0.24 |
| 349721783332… | scored | 2026-07-06 | Rohit Mishra | 2:43 | General Enquiry | full conversation | English | customer_led | 2.5/10 | 2 | – | -0.23 |
| 349721782974… | scored | 2026-07-02 | Kartikey Chauhan | 1:41 | General Enquiry | full conversation | English | customer_led | 2.5/10 | 1 | – | -0.30 |
| 349721784790… | scored | 2026-07-23 | ankit mistry | 5:41 | General Enquiry | full conversation | Gujarati | customer_led | 3.0/10 | 1 | – | -0.19 |
| 349721784797… | scored | 2026-07-23 | ankit mistry | 5:02 | General Enquiry | full conversation | Gujarati | customer_led | 3.0/10 | 1 | spec_not_available | 0.03 |
| 349721784700… | scored | 2026-07-22 | ankit mistry | 3:07 | No_requirement | full conversation | Gujarati | customer_led | 3.0/10 | 1 | spec_not_available | -0.28 |
| 349721782910… | scored | 2026-07-01 | Abdul Ansari | 2:58 | General Enquiry | full conversation | Hindi | customer_led | 3.0/10 | 0 | – | -0.06 |
| 349721783079… | scored | 2026-07-03 | abhinav gautam | 2:57 | General Enquiry | full conversation | Hindi | customer_led | 3.0/10 | 0 | – | +0.55 |
| 349721783058… | scored | 2026-07-03 | Sajal Bhaskar | 2:45 | No_requirement | full conversation | Hindi | customer_led | 3.0/10 | 0 | – | -0.23 |
| 349721783070… | scored | 2026-07-03 | ankit mistry | 2:29 | No_requirement | full conversation | Gujarati | customer_led | 3.0/10 | 1 | – | +0.39 |
| 349721784802… | scored | 2026-07-23 | ankit mistry | 2:25 | General Enquiry | full conversation | Gujarati | customer_led | 3.0/10 | 0 | – | 0.07 |
| 349721784810… | scored | 2026-07-23 | Ganesh | 2:21 | General Enquiry | full conversation | English | customer_led | 3.0/10 | 0 | – | -0.33 |
| 349721783494… | scored | 2026-07-08 | Aditya Pandey | 2:10 | Interested | full conversation | Hindi | customer_led | 3.0/10 | 0 | – | +0.66 |
| 349721782983… | scored | 2026-07-02 | Abdul Ansari | 1:58 | General Enquiry | full conversation | Hindi | customer_led | 3.0/10 | 1 | – | -0.09 |
| 349721784632… | scored | 2026-07-21 | dhruv | 1:52 | No_requirement | full conversation | Gujarati | customer_led | 3.0/10 | 0 | – | -0.62 |
| 349721783073… | scored | 2026-07-03 | Aditya Pandey | 1:50 | No_requirement | full conversation | Hindi | customer_led | 3.0/10 | 0 | – | +0.35 |
| 349721782977… | scored | 2026-07-02 | Ganesh | 1:48 | General Enquiry | full conversation | English | customer_led | 3.0/10 | 0 | – | -0.12 |
| 349721783416… | scored | 2026-07-07 | Rohit Mishra | 1:47 | General Enquiry | full conversation | English | customer_led | 3.0/10 | 0 | – | +0.51 |
| 349721784626… | scored | 2026-07-21 | ankit mistry | 1:45 | General Enquiry | full conversation | Gujarati | customer_led | 3.0/10 | 0 | – | 0.00 |
| 349721783079… | scored | 2026-07-03 | Abhishek Gupta | 1:40 | General Enquiry | full conversation | Hindi | customer_led | 3.0/10 | 1 | – | +0.24 |
| 349721783586… | scored | 2026-07-09 | Abhishek Gupta | 1:37 | General Enquiry | full conversation | Hindi | customer_led | 3.0/10 | 0 | – | +0.32 |
| 349721783923… | scored | 2026-07-13 | Abhishek Gupta | 1:36 | General Enquiry | full conversation | Hindi | customer_led | 3.0/10 | 0 | – | 0.00 |
| 349721783073… | scored | 2026-07-03 | Abdul Ansari | 1:30 | General Enquiry | full conversation | Hindi | customer_led | 3.0/10 | 0 | – | +0.20 |
| 349721783071… | scored | 2026-07-03 | Abhishek Gupta | 1:22 | General Enquiry | full conversation | Hindi | customer_led | 3.0/10 | 0 | – | +0.50 |
| 349721783072… | scored | 2026-07-03 | sudeeps | 1:19 | General Enquiry | full conversation | Hindi | customer_led | 3.0/10 | 1 | – | 0.00 |
| 349721783076… | scored | 2026-07-03 | sudeeps | 1:17 | Call_back_later | full conversation | English | customer_led | 3.0/10 | 0 | – | +0.34 |
| 349721784799… | scored | 2026-07-23 | Aditya Pandey | 1:16 | Interested | full conversation | Marathi | customer_led | 3.0/10 | 0 | – | +0.26 |
| 349721784618… | scored | 2026-07-21 | dhruv | 1:15 | No_requirement | full conversation | Gujarati | customer_led | 3.0/10 | 0 | – | -0.52 |
| 349721783081… | scored | 2026-07-03 | sudeeps | 1:13 | Ringing_NoResponse | full conversation | Marathi | customer_led | 3.0/10 | 0 | – | -0.33 |
| 349721783492… | scored | 2026-07-08 | ankit mistry | 1:10 | General Enquiry | full conversation | Gujarati | customer_led | 3.0/10 | 0 | – | -0.16 |
| 349721782981… | scored | 2026-07-02 | sudeeps | 1:09 | Call_back_later | full conversation | Hindi | customer_led | 3.0/10 | 0 | – | +0.24 |
| 349721783489… | scored | 2026-07-08 | dhruv | 1:08 | No_requirement | full conversation | Marathi | customer_led | 3.0/10 | 0 | – | 0.10 |
| 349721784805… | scored | 2026-07-23 | Aditya Pandey | 1:05 | No_requirement | full conversation | Hindi | customer_led | 3.0/10 | 0 | – | -0.22 |
| 349721784631… | scored | 2026-07-21 | dhruv | 1:04 | Call_back_later | full conversation | Gujarati | customer_led | 3.0/10 | 0 | – | +0.49 |
| 349721783496… | scored | 2026-07-08 | Aditya Pandey | 1:02 | Call_back_later | full conversation | Hindi | customer_led | 3.0/10 | 0 | – | -0.01 |
| 349721783413… | scored | 2026-07-07 | Abhishek Gupta | 1:01 | General Enquiry | full conversation | Hindi | customer_led | 3.0/10 | 0 | – | 0.06 |
| 349721783401… | scored | 2026-07-07 | Rohit Mishra | 0:58 | General Enquiry | full conversation | English | customer_led | 3.0/10 | 0 | – | 0.00 |
| 349721783057… | scored | 2026-07-03 | Aditya Pandey | 0:56 | No_requirement | full conversation | Hindi | customer_led | 3.0/10 | 0 | – | -0.30 |
| 349721783072… | scored | 2026-07-03 | Rohit Mishra | 0:55 | General Enquiry | full conversation | English | customer_led | 3.0/10 | 1 | – | +0.20 |
| 349721783403… | scored | 2026-07-07 | Rohit Mishra | 0:54 | General Enquiry | full conversation | Hindi | customer_led | 3.0/10 | 0 | – | 0.00 |
| 349721784802… | scored | 2026-07-23 | Aditya Pandey | 0:53 | Call_back_later | full conversation | Hindi | customer_led | 3.0/10 | 0 | – | +0.47 |
| 349721783403… | scored | 2026-07-07 | Rohit Mishra | 0:43 | General Enquiry | full conversation | English | customer_led | 3.0/10 | 0 | – | +0.26 |
| 349721782983… | scored | 2026-07-02 | Aditya Pandey | 0:43 | No_requirement | full conversation | Marathi | customer_led | 3.0/10 | 0 | – | -0.55 |
| 349721783073… | scored | 2026-07-03 | ankit mistry | 0:42 | No_requirement | full conversation | Gujarati | customer_led | 3.0/10 | 0 | – | -0.17 |
| 349721783328… | scored | 2026-07-06 | dhruv | 0:37 | Not_Answered | short or unclear | Gujarati | customer_led | 3.0/10 | 0 | – | 0.00 |
| 349721784786… | scored | 2026-07-23 | abhinav gautam | 0:37 | General Enquiry | full conversation | Hindi | customer_led | 3.0/10 | 0 | – | 0.00 |
| 349721783420… | scored | 2026-07-07 | Ganesh | 0:36 | General Enquiry | full conversation | Telugu | customer_led | 3.0/10 | 0 | – | -0.40 |
| 349721783423… | scored | 2026-07-07 | Ganesh | 0:33 | Wrap up time exceeded :0 | full conversation | Telugu | customer_led | 3.0/10 | 0 | – | 0.12 |
| 349721783057… | scored | 2026-07-03 | Rohit Mishra | 3:32 | Call_back_later | full conversation | English | customer_led | 3.5/10 | 1 | – | +0.61 |
| 349721784801… | scored | 2026-07-23 | ankit mistry | 5:13 | No_requirement | full conversation | Gujarati | customer_led | 4.0/10 | 0 | – | +0.23 |
| 349721782969… | scored | 2026-07-02 | Aditya Pandey | 3:44 | Wrap up time exceeded :0 | full conversation | Marathi | customer_led | 4.0/10 | 1 | spec_not_available | -0.29 |
| 349721784633… | scored | 2026-07-21 | ankit mistry | 2:39 | No_requirement | full conversation | Gujarati | customer_led | 4.0/10 | 0 | – | -0.17 |
| 349721783078… | scored | 2026-07-03 | Rohit Mishra | 1:15 | General Enquiry | full conversation | English | customer_led | 4.0/10 | 0 | – | +0.32 |
| 349721784722… | scored | 2026-07-22 | ankit mistry | 2:13 | General Enquiry | full conversation | Gujarati | customer_led | 4.5/10 | 1 | spec_not_available | -0.33 |
| 349721784699… | scored | 2026-07-22 | ankit mistry | 4:29 | General Enquiry | full conversation | Gujarati | customer_led | 5.0/10 | 0 | spec_not_available | -0.27 |
| 349721784702… | scored | 2026-07-22 | ankit mistry | 3:00 | General Enquiry | full conversation | Gujarati | customer_led | 5.0/10 | 3 | – | +0.26 |
| 349721783503… | scored | 2026-07-08 | ankit mistry | 2:47 | General Enquiry | full conversation | Gujarati | customer_led | 5.0/10 | 1 | – | +0.28 |
| 349721784711… | scored | 2026-07-22 | ankit mistry | 6:40 | General Enquiry | full conversation | Gujarati | customer_led | 5.5/10 | 3 | – | -0.35 |
| 349721784792… | scored | 2026-07-23 | ankit mistry | 6:04 | General Enquiry | full conversation | Gujarati | customer_led | 5.5/10 | 0 | spec_not_available | -0.21 |
| 349721783423… | scored | 2026-07-07 | Sajal Bhaskar | 4:17 | No_requirement | full conversation | Hindi | customer_led | 5.5/10 | 1 | lead_time_issue | -0.04 |
| 349721784712… | scored | 2026-07-22 | ankit mistry | 3:45 | Does_not_deal_Steel | full conversation | Gujarati | customer_led | 5.5/10 | 1 | out_of_stock | -0.06 |
| 349721784800… | scored | 2026-07-23 | ankit mistry | 8:21 | General Enquiry | full conversation | Gujarati | customer_led | 6.0/10 | 0 | – | -0.11 |
| 349721784700… | scored | 2026-07-22 | ankit mistry | 5:36 | Not_Answered | full conversation | Gujarati | customer_led | 6.0/10 | 0 | spec_not_available | 0.04 |
| 349721783071… | scored | 2026-07-03 | sudeeps | 5:08 | General Enquiry | full conversation | Marathi | customer_led | 6.0/10 | 0 | – | 0.06 |
| 349721784698… | scored | 2026-07-22 | dhruv | 16:04 | No_requirement | full conversation | Gujarati | customer_led | 6.5/10 | 0 | – | -0.25 |
| 349721785231… | scored | 2026-07-28 | Abhishek Gupta | 2:23 | General Enquiry | full conversation | Hindi | customer_led | 6.5/10 | 0 | – | -0.14 |
| 349721784972… | scored | 2026-07-25 | ankit mistry | 10:27 | Does_not_deal_Steel | full conversation | Gujarati | customer_led | 7.5/10 | 0 | – | -0.32 |
| 349721784697… | scored | 2026-07-22 | ankit mistry | 10:27 | No_requirement | full conversation | Gujarati | customer_led | 7.5/10 | 0 | not_in_stockyard | -0.24 |
| 349721784697… | scored | 2026-07-22 | ankit mistry | 6:33 | General Enquiry | full conversation | Gujarati | customer_led | 7.5/10 | 0 | not_in_stockyard | -0.29 |
| 349721782995… | scored | 2026-07-02 | Kartikey Chauhan | 7:32 | Onboarded | full conversation | English | customer_led | 8.0/10 | 1 | – | +0.42 |
| 349721784701… | scored | 2026-07-22 | ankit mistry | 7:20 | General Enquiry | full conversation | Gujarati | customer_led | 8.5/10 | 0 | – | 0.12 |
| 349721783428… | n/a | 2026-07-07 | dhruv | 1:41 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783400… | n/a | 2026-07-07 | Ganesh | 1:01 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783338… | n/a | 2026-07-06 | Sajal Bhaskar | 0:57 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783341… | n/a | 2026-07-06 | dhruv | 0:57 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783492… | n/a | 2026-07-08 | dhruv | 0:55 | No_requirement | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783405… | queued | 2026-07-07 | Rohit Mishra | 0:55 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721783328… | n/a | 2026-07-06 | dhruv | 0:55 | No_requirement | no conversation | Gujarati | customer_led | n/a | – | – | n/a |
| 349721783419… | n/a | 2026-07-07 | Ganesh | 0:54 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783428… | n/a | 2026-07-07 | Sajal Bhaskar | 0:52 | Not_Answered | no conversation | Gujarati | customer_led | n/a | – | – | n/a |
| 349721782983… | n/a | 2026-07-02 | Abdul Ansari | 0:47 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783075… | n/a | 2026-07-03 | Aditya Pandey | 0:45 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783078… | n/a | 2026-07-03 | Abdul Ansari | 0:45 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783322… | n/a | 2026-07-06 | Aditya Pandey | 0:45 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783419… | n/a | 2026-07-07 | Abdul Ansari | 0:45 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721782975… | n/a | 2026-07-02 | Aditya Pandey | 0:44 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783071… | queued | 2026-07-03 | Abhishek Gupta | 0:42 | Not_Answered | n/a | – | – | pending | – | – | n/a |
| 349721783427… | queued | 2026-07-07 | dhruv | 0:42 | No_requirement | n/a | – | – | pending | – | – | n/a |
| 349721783333… | n/a | 2026-07-06 | Rohit Mishra | 0:42 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783679… | n/a | 2026-07-10 | abhinav gautam | 0:41 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783077… | queued | 2026-07-03 | Abhishek Gupta | 0:41 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721783080… | queued | 2026-07-03 | sudeeps | 0:39 | Ringing_NoResponse | n/a | – | – | pending | – | – | n/a |
| 349721782908… | queued | 2026-07-01 | dhruv | 0:39 | Not_Answered | n/a | – | – | pending | – | – | n/a |
| 349721783075… | n/a | 2026-07-03 | Aditya Pandey | 0:39 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783427… | n/a | 2026-07-07 | Rohit Mishra | 0:39 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783067… | n/a | 2026-07-03 | Aditya Pandey | 0:39 | Invalid_Number | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721782985… | queued | 2026-07-02 | Abdul Ansari | 0:38 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721783489… | n/a | 2026-07-08 | Sajal Bhaskar | 0:38 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721782997… | n/a | 2026-07-02 | Kartikey Chauhan | 0:38 | No_requirement | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783402… | n/a | 2026-07-07 | abhinav gautam | 0:37 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783332… | n/a | 2026-07-06 | dhruv | 0:36 | No_requirement | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783422… | n/a | 2026-07-07 | Rohit Mishra | 0:36 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783409… | queued | 2026-07-07 | Abhishek Gupta | 0:36 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721782907… | queued | 2026-07-01 | Abdul Ansari | 0:36 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721783418… | queued | 2026-07-07 | dhruv | 0:36 | No_requirement | n/a | – | – | pending | – | – | n/a |
| 349721783488… | n/a | 2026-07-08 | Ganesh | 0:35 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721782973… | n/a | 2026-07-02 | sudeeps | 0:35 | Ringing_NoResponse | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783079… | queued | 2026-07-03 | Abdul Ansari | 0:35 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721783422… | n/a | 2026-07-07 | Abdul Ansari | 0:35 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783067… | n/a | 2026-07-03 | Abhishek Gupta | 0:35 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721782971… | n/a | 2026-07-02 | Abhishek Gupta | 0:35 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783340… | queued | 2026-07-06 | Sajal Bhaskar | 0:34 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721783423… | queued | 2026-07-07 | Abhishek Gupta | 0:34 | Not_Answered | n/a | – | – | pending | – | – | n/a |
| 349721783067… | n/a | 2026-07-03 | Aditya Pandey | 0:34 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783339… | n/a | 2026-07-06 | Sajal Bhaskar | 0:33 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783068… | queued | 2026-07-03 | Abdul Ansari | 0:33 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721783504… | n/a | 2026-07-08 | dhruv | 0:33 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721784797… | queued | 2026-07-23 | Rohit Mishra | 0:33 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721782984… | queued | 2026-07-02 | Abdul Ansari | 0:32 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721783317… | queued | 2026-07-06 | Rohit Mishra | 0:32 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721783489… | queued | 2026-07-08 | Sajal Bhaskar | 0:32 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721782910… | n/a | 2026-07-01 | Kartikey Chauhan | 0:32 | Call_back_later | no conversation | Gujarati | customer_led | n/a | – | – | n/a |
| 349721784801… | queued | 2026-07-23 | Sajal Bhaskar | 0:32 | Not_Answered | n/a | – | – | pending | – | – | n/a |
| 349721783337… | queued | 2026-07-06 | Ganesh | 0:31 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721783322… | n/a | 2026-07-06 | Rohit Mishra | 0:31 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721784623… | queued | 2026-07-21 | sudeeps | 0:31 | Not_Answered | n/a | – | – | pending | – | – | n/a |
| 349721783403… | queued | 2026-07-07 | Ganesh | 0:31 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721783487… | queued | 2026-07-08 | Rohit Mishra | 0:31 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721782974… | n/a | 2026-07-02 | abhinav gautam | 0:31 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783074… | n/a | 2026-07-03 | ankit mistry | 0:31 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721784786… | queued | 2026-07-23 | dhruv | 0:30 | Not_Answered | n/a | – | – | pending | – | – | n/a |
| 349721783332… | queued | 2026-07-06 | Abdul Ansari | 0:30 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721783404… | n/a | 2026-07-07 | ankit mistry | 0:30 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783426… | n/a | 2026-07-07 | Rohit Mishra | 0:29 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783494… | n/a | 2026-07-08 | ankit mistry | 0:29 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783081… | queued | 2026-07-03 | Abhishek Gupta | 0:29 | Not_Answered | n/a | – | – | pending | – | – | n/a |
| 349721783341… | n/a | 2026-07-06 | dhruv | 0:29 | No_requirement | no conversation | Gujarati | customer_led | n/a | – | – | n/a |
| 349721783069… | queued | 2026-07-03 | sudeeps | 0:28 | Ringing_NoResponse | n/a | – | – | pending | – | – | n/a |
| 349721783070… | n/a | 2026-07-03 | Sajal Bhaskar | 0:28 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721782976… | queued | 2026-07-02 | dhruv | 0:27 | No_requirement | n/a | – | – | pending | – | – | n/a |
| 349721783404… | n/a | 2026-07-07 | Rohit Mishra | 0:27 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721782996… | n/a | 2026-07-02 | Sajal Bhaskar | 0:27 | No_requirement | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721784634… | n/a | 2026-07-21 | dhruv | 0:26 | No_requirement | no conversation | Gujarati | customer_led | n/a | – | – | n/a |
| 349721784799… | queued | 2026-07-23 | ankit mistry | 0:26 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721782970… | n/a | 2026-07-02 | dhruv | 0:26 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783318… | n/a | 2026-07-06 | dhruv | 0:26 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783323… | queued | 2026-07-06 | Abdul Ansari | 0:25 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721783423… | queued | 2026-07-07 | Ganesh | 0:25 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721783320… | queued | 2026-07-06 | Rohit Mishra | 0:24 | Wrap up time exceeded :0 | n/a | – | – | pending | – | – | n/a |
| 349721783421… | queued | 2026-07-07 | ankit mistry | 0:24 | Not_Answered | n/a | – | – | pending | – | – | n/a |
| 349721784703… | n/a | 2026-07-22 | sudeeps | 0:24 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783492… | n/a | 2026-07-08 | ankit mistry | 0:24 | Ringing_NoResponse | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783401… | n/a | 2026-07-07 | ankit mistry | 0:24 | No_requirement | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783319… | n/a | 2026-07-06 | dhruv | 0:23 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783504… | n/a | 2026-07-08 | Rohit Mishra | 0:23 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783080… | queued | 2026-07-03 | ankit mistry | 0:22 | Ringing_NoResponse | n/a | – | – | pending | – | – | n/a |
| 349721782970… | queued | 2026-07-02 | ankit mistry | 0:22 | Not_Answered | n/a | – | – | pending | – | – | n/a |
| 349721783491… | queued | 2026-07-08 | ankit mistry | 0:22 | Not_Answered | n/a | – | – | pending | – | – | n/a |
| 349721782995… | queued | 2026-07-02 | Abdul Ansari | 0:22 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721782983… | n/a | 2026-07-02 | Kartikey Chauhan | 0:22 | Ringing_NoResponse | no conversation | Gujarati | customer_led | n/a | – | – | n/a |
| 349721782986… | n/a | 2026-07-02 | abhinav gautam | 0:22 | General Enquiry | no conversation | Gujarati | customer_led | n/a | – | – | n/a |
| 349721783058… | n/a | 2026-07-03 | ankit mistry | 0:22 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783060… | n/a | 2026-07-03 | Aditya Pandey | 0:21 | Invalid_Number | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721782992… | n/a | 2026-07-02 | Abdul Ansari | 0:21 | General Enquiry | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721782969… | queued | 2026-07-02 | abhinav gautam | 0:21 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721782975… | n/a | 2026-07-02 | Abhishek Gupta | 0:20 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783415… | queued | 2026-07-07 | dhruv | 0:20 | Not_Answered | n/a | – | – | pending | – | – | n/a |
| 349721783405… | n/a | 2026-07-07 | ankit mistry | 0:20 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721783422… | queued | 2026-07-07 | Abdul Ansari | 0:19 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721784626… | queued | 2026-07-21 | ankit mistry | 0:19 | Ringing_NoResponse | n/a | – | – | pending | – | – | n/a |
| 349721783422… | queued | 2026-07-07 | ankit mistry | 0:19 | Not_Answered | n/a | – | – | pending | – | – | n/a |
| 349721783074… | queued | 2026-07-03 | ankit mistry | 0:18 | Not_Answered | n/a | – | – | pending | – | – | n/a |
| 349721783333… | queued | 2026-07-06 | Rohit Mishra | 0:18 | Wrap up time exceeded :0 | n/a | – | – | pending | – | – | n/a |
| 349721783331… | queued | 2026-07-06 | Rohit Mishra | 0:18 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721783080… | queued | 2026-07-03 | ankit mistry | 0:18 | Not_Answered | n/a | – | – | pending | – | – | n/a |
| 349721783333… | queued | 2026-07-06 | dhruv | 0:17 | No_requirement | n/a | – | – | pending | – | – | n/a |
| 349721782910… | queued | 2026-07-01 | dhruv | 0:16 | Call_back_later | n/a | – | – | pending | – | – | n/a |
| 349721783592… | queued | 2026-07-09 | Abdul Ansari | 0:16 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721783424… | n/a | 2026-07-07 | Abdul Ansari | 0:16 | Not_Answered | no conversation | English | customer_led | n/a | – | – | n/a |
| 349721782983… | queued | 2026-07-02 | Abhishek Gupta | 0:16 | Not_Answered | n/a | – | – | pending | – | – | n/a |
| 349721783495… | queued | 2026-07-08 | abhinav gautam | 0:15 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721782906… | queued | 2026-07-01 | Kartikey Chauhan | 0:15 | Ringing_NoResponse | n/a | – | – | pending | – | – | n/a |
| 349721783071… | queued | 2026-07-03 | ankit mistry | 0:15 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721783400… | queued | 2026-07-07 | Abhishek Gupta | 0:14 | Not_Answered | n/a | – | – | pending | – | – | n/a |
| 349721783422… | queued | 2026-07-07 | ankit mistry | 0:14 | Not_Answered | n/a | – | – | pending | – | – | n/a |
| 349721783322… | queued | 2026-07-06 | Abdul Ansari | 0:14 | Call_back_later | n/a | – | – | pending | – | – | n/a |
| 349721783405… | queued | 2026-07-07 | Rohit Mishra | 0:14 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721782975… | queued | 2026-07-02 | ankit mistry | 0:12 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721784885… | queued | 2026-07-24 | Kartikey Chauhan | 0:11 | General Enquiry | n/a | – | – | pending | – | – | n/a |
| 349721783425… | queued | 2026-07-07 | ankit mistry | 0:11 | Not_Answered | n/a | – | – | pending | – | – | n/a |