JSWOzonetel · Call Analysis

Call 34972178333377780 2026-07-06 · Rohit Mishra · 0:42

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_PM_Opp_Jul26 General Enquiry no conversation no human conversation on the recording (voicemail / IVR / ringing) English 2 customer_led (campaign_name:medium)
Audio: noisy: The recording consists only of an automated IVR/voicemail system and significant background office noise. No human conversation takes place.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
– –s –s n/a –s too short 0 – – 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

unknown
0.2s
Hi, if you record your name and reason for calling, I'll see if this person is available.
unknown
19.8s
I'm sorry, this person is not available. If you would like to leave an additional message, please respond after the tone.