Call 34972178342603372 2026-07-07 · Rohit Mishra · 0:29
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| IS_MFG_HR_HRPO_PM_Opp_Jul26 | General Enquiry | no conversation no human conversation on the recording (voicemail / IVR / ringing) | English | 4 | customer_led (campaign_name:medium) |
Audio: clear: The recording only contains a series of 'hello' exchanges, indicating a connection issue. No actual conversation takes place.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 0.267 | 0.4s | 1.1s | 27.5s | 0.4s | too short | 0 | 1 | 3 | 1 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
customer
0.5s
Hello?
customer
2.0s
Hello?
agent
3.0s
Hello?
customer
4.3s
Hello?