JSWOzonetel · Call Analysis

Call 34972178291028590 2026-07-01 · Kartikey Chauhan · 0:32

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_PM_Opp_Jul26 Call_back_later no conversation no human conversation on the recording (voicemail / IVR / ringing) Gujarati 7 customer_led (campaign_name:medium)
Audio: noisy: The call consists only of repeated greetings, and the connection seems poor, preventing a proper conversation.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.243 0.9s 2.8s 28.3s 0.5s too short 0 2 5 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

customer
0.9s
Hello
હલો
agent
1.8s
Hello.
customer
2.5s
Hello
હલો
customer
4.5s
Hello
હલો
agent
6.0s
Hello.
customer
7.2s
Hello
હલો
customer
8.5s
Hello
હલો