JSWOzonetel · Call Analysis

Call 34972178334168030 2026-07-06 · dhruv · 0:29

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_PM_Opp_Jul26 No_requirement no conversation 1 turn(s) - greeting or voicemail only, no scorable conversation Gujarati 1 customer_led (campaign_name:medium)
Audio: noisy: Significant background conversation is present throughout the recording, making it difficult to focus on the primary speaker.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
1.0 heavy 3.4s –s 25.6s 3.4s too short 0 1 – 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

agent
0.5s
Hello, I am calling from the JSW One platform.
નમસ્તે, હું JSW One પ્લેટફોર્મ પરથી બોલું છું.