JSWOzonetel · Call Analysis

Call 34972178342835052 2026-07-07 · Sajal Bhaskar · 0:52

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_PM_Opp_Jul26 Not_Answered no conversation no human conversation on the recording (voicemail / IVR / ringing) Gujarati 2 customer_led (campaign_name:medium)
Audio: muffled: The call connects to an English IVR/voicemail system. The human speaker's voice is slightly muffled.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.0 –s 2.6s 49.4s –s too short 0 – 1 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

unknown
0.7s
Your call has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
customer
12.2s
Yes, what is the rate and what is the mm (thickness)?
હા, કેટલો rate છે અને કેટલા mm છે?