JSWOzonetel · Call Analysis

Call 34972178463433390 2026-07-21 · dhruv · 0:26

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_PM_Opp_Jul26 No_requirement no conversation 2 turn(s) - greeting or voicemail only, no scorable conversation Gujarati 2 customer_led (campaign_name:medium)
Audio: very poor: The audio is extremely noisy and distorted, making most of the conversation after the initial greeting completely inaudible.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.417 2.5s 3.5s 20.0s 2.5s too short 0 1 1 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

agent
0.4s
Hello, I am calling from the JSW One platform.
નમસ્તે, હું JSW One પ્લેટફોર્મ પરથી બોલું છું.
customer
3.0s
[inaudible]