JSWOzonetel · Call Analysis

IS_MFG_GP_Opp_Jul26 campaign scorecard

Calls
1
1 transcribed
Scored
1
0 excluded as n/a
Avg pitch /10
7.00
floor 2.30
Q-flags / call
0.0
the LEAD, not the rep
Supply issues
0
our stockyard, not the rep
Sentiment
+0.33
1+ / 0○ / 0− · 0 n/a
Pitch score distribution — IS_MFG_GP_Opp_Jul26
0 0 1 score 0/10 — 0 calls (red band) 0 score 1/10 — 0 calls (red band) 1 score 2/10 — 0 calls (red band) 2 score 3/10 — 0 calls (red band) 3 score 4/10 — 0 calls (red band) 4 score 5/10 — 0 calls (amber band) 5 score 6/10 — 0 calls (amber band) 6 score 7/10 — 1 call (amber band) 1 7 score 8/10 — 0 calls (green band) 8 score 9/10 — 0 calls (green band) 9 score 10/10 — 0 calls (green band) 10
red 0–4 urgent amber 5–7 coaching green 8–10 strong score out of 10
Customer sentiment — IS_MFG_GP_Opp_Jul26
Positive: 1 (100.0%)
Positive 1 100.0%
Average pitch score by agent on this campaign
amber 5 green 8 floor 2.30 sudeeps: 7.0 sudeeps 7.0

Pitch steps in this campaign % of available points earned

StepWtCallsPoints earned
CL2 Revalidate every field 31
0.0%
CL1 Opener acknowledges platform submission 21
100.0%
CL3 Discovery (5 Qs, woven naturally) 21
100.0%
CL4 Closure with price & timeline 21
100.0%
CL5 No unnecessary re-pitching 11
100.0%

Agent × step heatmap % of points earned per step — a cold column is a training gap, a cold row is a coaching case

AgentCL2CL1CL3CL4CL5
sudeeps (1) 0 100 100 100 100

Agents on this campaign

AgentCallsScoredPitch G/A/RTalkMonoSentiment
sudeeps 11 7.00 0/1/0 0.485 0 +0.33

Objections raised on this campaign

ObjectionRaisedHandledMishandled Handle rate
price1 10
100.0%

All calls 1 — lowest score first; excluded calls at the bottom

CallStateDateAgentDur DispositionBandLangTypePitch QSupplySent
349721784117… scored 2026-07-15sudeeps 5:41 General Enquiry full conversation Hindi customer_led 7.0/10 0 – +0.33