Call 34972178549660892 2026-07-31 · Ganesh · 0:35
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| IS_MFG_CR_GI_Coated_Opp_Jul26 | General Enquiry | no conversation 2 turn(s) - greeting or voicemail only, no scorable conversation | Hindi | 2 | customer_led (campaign_name:medium) |
Audio: noisy: Significant background noise from a call center environment is present throughout the recording.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 0.667 | 0.8s | 0.4s | 33.8s | 0.8s | too short | 0 | 1 | 1 | 0 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
customer
2.5s
Hello?
agent
3.8s
Yes sir, please speak.
हां जी बोलिए सर।