{
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  "call_date": "2026-07-06",
  "start_time": "2026-07-06 15:59:37",
  "end_time": "2026-07-06 16:00:19",
  "duration_sec": 42,
  "campaign": "IS_MFG_HR_HRPO_PM_Opp_Jul26",
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  "ingested_at": "2026-09-03 08:21:44.614582+00",
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  "upload_id": null,
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  "english_text": "[0s] UNKNOWN: Hi, if you record your name and reason for calling, I'll see if this person is available.\n[20s] UNKNOWN: I'm sorry, this person is not available. If you would like to leave an additional message, please respond after the tone.",
  "language": "English",
  "languages": "[\"English\"]",
  "turn_count": 2,
  "connected": 0,
  "audio_notes": "noisy: The recording consists only of an automated IVR/voicemail system and significant background office noise. No human conversation takes place.",
  "transcript_status": "ok",
  "transcript_error": null,
  "band": "red",
  "band_reason": "no human conversation on the recording (voicemail / IVR / ringing)",
  "band_language": "English",
  "label_contradiction": 0,
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  "pitch_type_source": "campaign_name:medium",
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  "agent_committed_date": null,
  "call_summary": null,
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  "latency_ms": null,
  "input_tokens": null,
  "output_tokens": null,
  "created_at": "2026-09-03 09:22:04",
  "sentiment": "n/a",
  "sentiment_score": null,
  "sentiment_confidence": "none",
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  "neg": 0,
  "lex_hits": 0,
  "objection_phrases": "[]",
  "sentiment_method": "excluded: dead call (red band)",
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      "ucid": "34972178333377780",
      "idx": 0,
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      "end_s": 4.91,
      "text_en": "Hi, if you record your name and reason for calling, I'll see if this person is available.",
      "text_native": "Hi, if you record your name and reason for calling, I'll see if this person is available."
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      "text_native": "I'm sorry, this person is not available. If you would like to leave an additional message, please respond after the tone."
    }
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  "steps": [],
  "objections": [],
  "missed_steps": [],
  "objection_phrases_list": []
}