Call 21112178877749611 2026-09-07 · Rohit Mishra · 2:32
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| MSME_IS_India_ProductOpps_Reg_Acc | General Enquiry | no conversation no human conversation on the recording (voicemail / IVR / ringing) | English | 2 | customer_led (campaign_name:medium) |
Audio: noisy: The call goes to a voicemail system. The agent starts leaving a message, but the recording is overwhelmed by extremely loud background noise from a busy call center, which includes other conversations in Hindi.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 1.0 heavy | 4.9s | –s | 147.1s | 4.9s | too short | 0 | 1 | – | 0 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
unknown
0.8s
Your call has been forwarded to voicemail. The person you are trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
agent
10.5s
Hi, this is Rohit Mishra here from JSW One platforms. I saw that you have registered over my over our platform.