Call 21112178849796491 2026-09-04 · dhruv · 24:03
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| MSME_IS_India_ProductOpps_PROG_261225 | General Enquiry | full conversation 258 turns, clean transcript (0% inaudible) | English | 258 | customer_led (campaign_name:medium) |
Audio: TRUNCATED - model output was cut off; complete turns kept, tail lost. clear: The audio is clear with minimal background noise, allowing for a reliable transcription.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
7.0/10
short or unclear
USP relevance:
matched
2 · Customer quality
the LEAD we handed over
0
/4 flags
clean lead
3 · Supply
US
not_in_stockyard
Agent clarified that MS Pipes, which the customer inquired about, are not held in JSW One stockyards and are sourced through distributors, unlike core HR/Coated products.
4 · Sentiment
the CUSTOMER
0.09
confidence high · +62/−45
from 128 hits
0.6*lexical + 0.4*prior
0.6*lexical + 0.4*prior
What to do differently next time biggest points lost first · the quotes are from real calls
−3.0 pts
Revalidate every field
Agent confirmed product/grade and location, but did not revalidate quantity, thickness, or timeline from the original inquiry, scoring 2/5 which is a fail.
How ankit mistry did it on a
10.0/10 call —
you just share the exact dimensions and quantity, and where the delivery is in Surat, the full delivery address with pincode.
did well
Opener acknowledges platform submission
Uh sir actually, the inquiry you had created on our portal, one for HR and the other for PPGL, so I called in that context, sir, to speak with you.
Discovery (5 Qs, woven naturally)
So, I wanted to understand the business model a bit, sir. What do we do, sir? Are we in trading, in fabrication, what is the process?
Summary
The call was with a large PEB manufacturer (200-300 MT/month) seeking a direct purchasing relationship. The agent successfully conducted deep discovery into their HR and PPGL needs, explained the JSW direct model, and positioned himself as the key account manager. A spot price for HR was provided, and the agreed next step is for the agent to send a comprehensive quotation for their various requirements.
Coaching
Your discovery and relationship-building with this high-potential account were excellent. To be even more effective, start by systematically revalidating every field from the portal inquiry before moving to broader discovery; this ensures we've captured their initial request perfectly.
Missed:
CL2 Revalidate every field
Module 1 — step by step every result carries its evidence quote
| Step | Wt | Result | Qs | Earned | Evidence from the transcript |
|---|---|---|---|---|---|
| CL1 Opener acknowledges platform submission | 2 | pass | – | 2.0 | Uh sir actually, the inquiry you had created on our portal, one for HR and the other for PPGL, so I called in that context, sir, to speak with you. Agent correctly referenced the customer's inquiry on the portal at the start of the call. |
| CL2 Revalidate every field | 3 | fail | 2 | 0.0 | So the basic requirement is that is of E250 and E350... your location is in Pune, right? Agent confirmed product/grade and location, but did not revalidate quantity, thickness, or timeline from the original inquiry, scoring 2/5 which is a fail. |
| CL3 Discovery (5 Qs, woven naturally) | 2 | full | 4 | 2.0 | So, I wanted to understand the business model a bit, sir. What do we do, sir? Are we in trading, in fabrication, what is the process? Agent successfully covered end application, monthly tonnage (volunteered by customer), current suppliers (via MOU question), and payment terms (via credit discussion), hitting 4/5 discovery points. |
| CL4 Closure with price & timeline | 2 | pass | – | 2.0 | currently we are operating at a price of 61,500 for E250, 2.5 to 12 mm... I'll draft a proper Excel for HR and for this thing. Agent provided a specific price for HR, discussed lead times, and committed to a clear next step of sending a detailed quotation. |
| CL5 No unnecessary re-pitching | 1 | pass | – | 1.0 | No dealer distributor will be involved in this transaction. Agent did not re-pitch the whole portfolio and instead focused on reinforcing the 'direct from manufacturer' advantage the customer was looking for. |
Objections supplementary — never inside the /10
| Type | State | Customer said | Rep replied |
|---|---|---|---|
| price | handled | Currently if I'm not wrong, uh AMNS is at around 89 rupees or 90 rupees per kg and JSW is around somewhere 105 to 110 rupees per kg if I'm not wrong. |
So AMNS is what the price what you discussed about AMNS is for AZ 70... And AZ 150 is something what... Color on Plus. |
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 0.589 | 456.8s | 318.8s | 667.4s | 43.0s | 341.4 | 0 | 128 | 130 | 21 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
customer
0.8s
Hello.
agent
1.8s
Hello.
customer
2.6s
Yes.
हां।
agent
3.4s
Sir, I was calling from JSW One.
सर JSW One से बात कर रहा था मैं।
customer
5.4s
Yes.
हां जी।
agent
6.5s
Am I speaking with Mr. Pawar?
पवार साहब से बात हो रही है मेरी?
customer
8.2s
No, no.
जी नहीं नहीं।
agent
9.0s
Yes sir. Uh sir actually, the inquiry you had created on our portal, one for HR and the other for PPGL, so I called in that context, sir, to speak with you.
Yes sir. Uh sir actually आपने जो inquiry बनाई हुई थी हमारे portal पे, एक तो अपना HR की और दूसरा PPGL की, तो उसी संदर्भ में मैंने call किया था सर आपसे बात करने के लिए।
customer
15.0s
Yes.
हां जी।
agent
15.8s
Yes sir. So, I wanted to understand the business model a bit, sir. What do we do, sir? Are we in trading, in fabrication, what is the process?
जी सर। तो मतलब मेरे को थोड़ा समझना था सर business model। अपन करते क्या है सर? Trading में है, fabrication में है, क्या process है?
customer
20.2s
So basically we are a pre-engineered building manufacturing company. Uh we do fabrication, erection and uh manufacturing of PEB, uh columns, rafters and everything.
agent
26.0s
We do roofing and purlins.
customer
27.8s
Okay.
customer
28.5s
Uh so we had a requirement for this.
customer
30.3s
Currently we don't have a slitting machine. Uh that's why I had ordered about uh HR sheets. Uh or else we are thinking of preferring it in coil form in the future.
Currently we don't have a slitting machine. Uh that's why I had ordered about uh HR sheets. Uh or else हम लोग coil में ही prefer करते हैं का सोच रहे हैं in future.
agent
36.0s
Hmm hmm hmm.
हम्म हम्म हम्म।
customer
37.2s
Yes.
customer
38.2s
So right now uh the rates were not visible.
So right now uh rates नहीं दिख रहे थे।
agent
40.6s
So no sir, actually that is, yeah, that is for information purpose only, what we deal into.
So नहीं सर actually that is, yeah, that is for information purpose only, कि what do we deal into.
agent
44.0s
So basically sir like
customer
44.8s
So I didn't wanted to place an order without knowing the rates or something.
agent
46.8s
Obviously, obviously.
agent
48.0s
Yeah yeah.
customer
48.8s
Uh yeah, so I was currently looking for a direct relationship between, you know, my company and JSW uh where I can procure the material directly from the manufacturer of, you know, uh
agent
55.0s
Right, that's right.
customer
56.2s
and should not have any middleman. Uh
customer
58.6s
we have a regular requirement of uh 100 metric tons per month, 200 metric tons per month.
customer
62.3s
Uh depending on project to project. But on regular basis, we do have a requirement of 200 to 300 metric tons per month uh consumption uh for HR sheets.
customer
67.8s
And then obviously for pre-coated sheets and coils, uh we do have similarly a requirement of uh 50 to 100 metric tons uh for these.
customer
74.0s
And uh for galvanize, galvanized sheet also, coil also, we do have requirement as we are also into the manufacturing of
agent
78.8s
In the purlins and rafters.
customer
79.6s
C, yes yes, C and Z purlins, yeah.
agent
81.6s
Yeah, so like it's a OEM thing, so BGL can be easily supplied from the plant, the Dolvi and the Vasind plant.
customer
85.4s
Sorry, can you please repeat? Yeah.
agent
87.0s
Yeah, so I said like it's a OEM thing, so like you said that you are into manufacturing of purlins and rafters, we do provide with the material in the from the Dolvi and the Vasind plant, the Bare Galvalume, BG.
customer
94.0s
Yeah, yeah, yeah.
agent
94.9s
For the solar structure.
agent
96.4s
And the HR is readily available in our Taloja and Chakan stockyards.
customer
99.2s
Okay.
agent
99.6s
Either in coil form or in sheet form, whichever is feasible for you. And if the quantity suffices like 40 metric tons per size, we can also supply the material directly from the Vijayanagar plant.
customer
105.4s
Okay.
agent
106.4s
Yeah, so there won't be any third party involved in this. All the transactions will be directly by JSW themselves and the payments part will also be taken care by the JSW team and JSW will only receive your payment and will be liable for any sort of refunds that will be initiated.
agent
115.0s
No dealer distributor will be involved in this transaction.
customer
117.0s
Got it.
agent
118.0s
This is how we operate, sir.
agent
119.6s
So currently what are we planning to procure, sir? What is the size you're looking for?
customer
122.2s
So I have a multiple requirement of sizes. So as you know, in PEB manufacturing, we require multiple sizes starting from 5 to 5 to 12, 5, 8, 10, 12, 16 and 20 as well.
customer
128.0s
And sometimes we also do have requirement for 22 or 25 mm sheets as well.
agent
131.0s
The higher thickness plates.
agent
132.2s
So in case of higher thickness plates, like you might be also aware about the same, that JSW has a range of supplying the material till 20 mm. So in case of higher thickness plates, we can supply you higher thickness plates but we will be providing you with SAIL material.
customer
139.2s
Okay.
agent
139.6s
So how do we operate in
customer
140.2s
our requirement of E250 and E350 HR sheets.
customer
142.6s
Uh variant varying on the class of ABC, uh that's required on project to project. But that's our basic requirement of 250 to E350.
agent
147.0s
Okay.
customer
148.4s
Yeah.
agent
149.0s
So the basic requirement is that is of E250 and E350.
customer
151.0s
Uh yeah, E250 and E350.
agent
152.8s
Okay.
customer
153.6s
Yeah. And I guess JSW also deals with uh round and square pipes. Uh
agent
157.2s
MS pipes?
agent
158.0s
So frankly speaking sir, I'll tell you one thing, we do deal with these products, but in our case, there's a small problem in this. We do not hold the stock of uh the MS pipes like we hold the stock of CR or you know, coated material.
customer
164.0s
Got it.
agent
164.4s
So we can obviously share you the quotations for that, but that will be given to you, that will be invoiced by JSW but will be sourced through our distributors.
customer
168.2s
Okay, okay.
agent
168.8s
Yeah.
customer
169.2s
And what is it will be a quotation but
agent
171.0s
Yes, yes.
हां हां।
customer
171.8s
Yeah, so what if I get a slitting machine and uh if I install the uh pipe making or a MS pipe manufacturing assembly, that's a milling machine, uh so what would be the rates considered uh that I'll be doing all the manufacturing for the MS pipes and tubes, etcetera?
agent
180.0s
So in that case sir, we won't provide you with any, see basically if this is the scenario, we provide with the pipe making grade that is GR2.
customer
184.0s
Yeah.
agent
184.2s
Grade 2, which is like 250 to 500 rupee per metric ton cheaper than the E250 material, which is been provided to Apollo.
customer
189.0s
Yeah.
agent
189.2s
by JSW.
customer
190.0s
Mhm.
agent
190.8s
So in that case, if you set up a thing of for, you know, what do you say, uh milling plant, yeah, plant, so for that we'll have to keep a proper meeting with the tech team guys and
agent
198.0s
because see if JSW is producing the material, we do make JSW Jindal Star and everything, but we have it in our own setups.
agent
203.0s
We do not outsource the material.
agent
204.4s
Yeah, so in that case, I can provide you one thing is, I can give you cheaper coils in this, the GR2 coil of directly from the plant with the MOQ of like 300 to 400 metric tons, which will be useful for you to produce the pipes.
customer
211.4s
Okay.
customer
212.0s
And does the thickness of your coils vary as per the price?
agent
214.8s
Uh so the prices what we quote are consistent for 2.5 to 12 mm.
customer
217.8s
Okay.
agent
218.6s
It's the same in the width of 1250 or 1500.
agent
221.0s
And for 2 mm, it is 1000 rupees above, parity is of 1000 rupees.
agent
224.4s
And for 3 mm, it is parity of, 1.6 mm it is a parity of 4000.
customer
227.4s
Okay.
customer
228.0s
And what is the delivery and lead time for you guys to provide the material?
agent
230.4s
So basically that is subject to availability.
customer
232.0s
Uh yeah, in case of E250s and E350s, uh what is the delivery
agent
234.8s
So 90, 99% of times when you place an order for the running SKUs like of five and this, so uh that material is readily available in Taloja and we can provide you that material with a lead time of like two to three days max.
customer
241.2s
Okay, two to three days max.
agent
242.2s
Because we require a coil to be processed. And already there are pre-orders, so it takes like one, one and a half day to process the entire coil and one and a half day to get it loaded and dispatched by the vehicle.
agent
249.0s
And if it's from Chakan, it will take two days, if it's from Taloja, it will take three to four days.
customer
251.8s
Okay.
customer
252.2s
And you also provide the cut to length sheets, right?
agent
254.0s
Yeah, yeah, yeah, we do provide.
customer
255.0s
Is there any extra additional cost for that?
agent
256.4s
No, JSW doesn't charge any extra price for the cut to length, loading and the freight part.
customer
259.6s
Oh, okay.
agent
260.0s
If the order is above 20 metric tons, we do not charge a single penny extra for that.
customer
262.6s
So the basic MOQ for you is like 20 metric tons, is that correct?
agent
264.4s
No, so the basic MOQ per size is 5 metric tons.
customer
266.4s
Five metric tons. All right.
agent
267.4s
Yeah, but in that case, then it becomes a self-pickup case.
customer
269.4s
Yeah, that's that's absolutely fine. But what if I have a requirement more than 5 metric ton? So will that be provided by JSW? The
agent
273.0s
We do provide, but see, frankly speaking, even we are running a business. We get a break even only on 20 metric ton. So we can, we'll charge you freight extra. We can give you FOR, but the freight will be charged separately if the MOQ, if the quantity of the total order is below 10 tons.
customer
280.0s
All right. No, that's not an issue. Just like
customer
281.6s
it's just that I do have my own transportation facilities also available.
agent
284.0s
Right, because like you said that you are into manufacturing.
customer
285.2s
But it's just in case like where in emergency, uh what if I require some of the material uh that's about like 10 or 15 metric tons and my transportation is not available at that moment. So will that
agent
291.0s
We can also provide you, we can also provide you two metric ton of material if it's an available in the standard cut size, delivered. But that will be exponentially expensive for you because uh we have a contract with the transporters who do not take the material in PTL. They take a full truck load or you know.
agent
299.8s
So even if for two ton, we need to place a vehicle of 15 to 20 tons, which will be exponentially expensive for you.
customer
303.2s
All right.
customer
303.6s
And the second thing I wanted to ask, like sometimes we require uh you know, uh the length of the sheet is should be more than you know 6 meters or 7 meters or 10 meters.
agent
309.2s
We can provide you the material till 12 meters.
customer
311.2s
Okay.
customer
311.8s
And for that, the no slitting charges or cutting
agent
313.2s
So in long length, in long length, that is length above 6 meters, it is 250 rupees per metric ton because our service centers are set in such a way that for the length of 1500 to, you know, uh what do you say, 6,000, we do not have to ask any third party. But when it comes above 6,000, we need to check with the third party cutter.
agent
323.4s
And that's the reason why it is 250 to 500 rupees extra depending upon the size.
customer
326.4s
Okay.
customer
326.8s
And what is the current rate for your E250 material?
agent
329.0s
Uh currently we are operating, currently we are operating at a price of 61,500 for E250, 2.5 to 12 mm.
customer
333.4s
Okay. Can you just give me in uh per kilo rate? Is that possible?
agent
335.8s
61.5.
customer
336.8s
61.5.
customer
337.8s
Am I right? 61.5?
agent
339.0s
Yes, 61.5 plus GST, yeah.
customer
340.4s
Okay.
agent
340.6s
That is, yeah.
customer
341.4s
And uh what about the payment terms?
agent
343.0s
So for first three transactions, as there's no business history with the organization, so the first three transactions we require advance against proforma invoice, 100% advance against PI.
customer
348.0s
Yeah.
agent
348.2s
And post that, if you don't mind me asking you, sir, what is the age of our company?
customer
351.4s
Uh so I have one company that's about 20 years.
customer
353.8s
My main company is of 20 years. Uh in that we have, we have started a sister concern company to just, you know, uh bifurcate those uh issues.
customer
359.4s
So for PEB manufacturing, it's four years. And for roofing manufacturing and roofing accessories, it's uh one year.
agent
403.0s
And what is the average turnover, sir, as of now?
customer
404.6s
Uh as of now, we are currently operating at 12 CR, uh last FY. And this year we are about to close at around 15 CR.
agent
409.0s
Yeah, so credit approval won't be an issue over here because see, basically company has two criteria, either the company agent should be more than 8 years or the turnover should be above 8 CR.
customer
414.0s
Mhm.
agent
414.8s
So we are matching either one of the cases, conditions over here.
customer
417.5s
Yeah.
agent
417.8s
So credit approval won't be an issue. And basis on the first three transactions, irrespective of the tonnage, we can show them that the customer is already transacting with us. So we need to increase the business scope and potential is of like 100 metric tons or 200 metric ton, we need to provide a credit.
agent
425.0s
So we get it.
customer
425.5s
And uh last two things I wanted to ask is like uh, let's say if I require any kind of a material and obviously the steel rates goes up and down uh regularly, right? So in that case, who would be the key contact person like where I can get those rates on urgent basis or something like that, who can
agent
433.0s
It's me only. Me only.
customer
434.2s
Okay. So you will be my key contact person and
agent
436.0s
Yeah, I'll be your KAM.
customer
437.2s
Okay. And is there
agent
438.0s
So what will I do is, I'll ping you from my personal number. See, this is a company's number, you won't be able to connect with me over this. I'll WhatsApp you from my personal number with my official mail ID and everything. So you can drop me a mail or WhatsApp, whatever is convenient to you, for me to revert you back.
customer
445.2s
Okay.
customer
445.6s
And what can be, so can it be negotiable if we, you know, procure the material in the big bulk or something like that?
agent
450.0s
So see, basically purely sir, that depends upon the uh quantity what we are ordering. And the rate, actual rate right now running is 62,000. Sorry, 62. I have already quoted you 61,500 as a discounted price on an assumption that the order quantity will be something between 80 to 100 metric tons.
customer
457.0s
Yeah.
agent
457.8s
That's the way I have assumed and I have quoted you. So actual MOP running right now in Pune and Taloja is 62 plus GST.
customer
461.6s
Okay.
agent
462.4s
Yeah. So I am assuming that if the quantity goes high, we can give you this section. But still, if you want, I can obviously, we'll put forward it. I'll take a file from your end and let's see how the management responds, reverts to it because right now the market is in a rising stage.
customer
469.0s
Yeah, yeah.
agent
469.4s
So getting additional discounts is a bit problematic thing in this.
customer
471.8s
Mhm.
customer
472.2s
Got it.
agent
472.6s
That's the basic problem.
customer
473.5s
And we have discussed this about HR coils and everything, right? And what about the pre-coated GI and PPGL?
agent
476.4s
PPGL, right? So PPGL sir, what are you looking for? I mean like for coils or for sheets, what are you looking for?
PPGL, na? So PPGL sir, what are you looking for? I mean like for coils or for sheets, what are you looking for?
customer
479.4s
Uh both, both.
agent
480.4s
Okay. And sheets in the form of profiling or standard cut?
customer
482.4s
Uh sheet we are looking for profiling, but we do have a profile, roll forming machines. So that won't be necessary for us to, you know, have those roll forming, uh profile sheets.
agent
488.0s
And sheets
agent
489.0s
So if it's a, you know, what do you say, if it's coil form you require, we can provide you with the coil thing. And uh, just a second. Yeah.
agent
496.4s
So it again purely depends upon the shades you're looking for in pre-painted uh PPGL. So the running are the brick red and uh what do you say, sky blue, off-white, these are the one which are running.
customer
502.0s
Yeah.
agent
502.2s
And for some
customer
502.8s
Mostly we use those only. Yeah, sky blue and off-white that are all numbers 9001 and 5012. Uh we are mostly using those only.
agent
508.0s
And what is the quantity we're looking for this?
customer
509.4s
Uh on monthly consumption, that would be 50 to 100 metric tons.
agent
511.8s
So approximately 25 metric tons per week.
customer
513.6s
Uh yeah.
agent
514.2s
Like five coils per week.
customer
515.4s
Yeah, five coils. If you consider those coils of 5 ton.
agent
517.2s
Yeah, actually the coil that comes is of 5 ton.
customer
518.5s
Yeah, uh I guess coils can also be more than 5 ton, right? If I'm not wrong.
agent
521.4s
Yeah, that can be done, but that is when the order is placed in the plant directly.
customer
523.8s
Got it, got it, yeah.
agent
524.8s
They can make the coil in a customized weight, but ideally for profiling thing, when we go into profiling part, so the lifting capacity of maximum profilers is of like 4.8 or 5 metric tons. So they, we cap it to 5 ton so that the lifting can be done easily.
customer
531.0s
Yeah.
agent
531.2s
Because PPGL is such because the distributors, once they profile, there are also customers who demand for like, you know, 1.5 metric tons or 2 metric ton of the sheets.
customer
536.8s
Yes, yes, yes.
agent
537.8s
So in that case, if it's a heavy quantity coil, heavy metric ton coil, so the coil can, you know, get damaged while re-rolling and rolling. That's why we keep it to 5 metric tons per coil.
customer
542.2s
Got it, got it.
customer
542.8s
Uh because the thing is, we, uh apart from doing the roll forming, we are also doing the uh roofing accessories such as, you know, barge cap, vertical corner, ridge vents, and lowers, etcetera.
agent
550.0s
So what we can do is in this case, so what we can do is, we can, your location is in Pune, right?
customer
553.2s
Yes, yes.
agent
554.0s
And currently are you holding any sort of MOU with any of the companies?
customer
556.4s
Uh no.
agent
557.4s
Okay. And you have a profiling setup with you?
customer
559.0s
Sorry?
agent
559.4s
A roofing profiling setup?
customer
600.2s
Yes, yes.
agent
600.8s
Profiling machines and everything?
customer
602.2s
Yeah, yeah, we have, we do have those.
agent
603.5s
So in case of profiling, what we can
customer
604.2s
My current plant is in Mumbai, but I'm shifting those plant, that plant in Pune by this month or next month most probably.
agent
608.0s
Okay.
Achcha.
agent
608.4s
So basically why I'm asking you this is, please don't take me wrong, but my only point is, if, I mean, if the transaction between us go in a well manner, in a well-structured manner and you are satisfied with our services and we are convinced about the purchasing power of the customer,
agent
615.0s
what we can do is, we have many customers in Pune who require roofing sheets for which we have to supply it from Taloja.
customer
618.8s
Okay.
agent
619.4s
And in that case, when we supply it from Taloja, the freight is exponentially higher because roofing sheet requires a complete vehicle.
customer
623.0s
Yes, yes.
agent
623.8s
So what we can do is, we'll onboard you as a center also and we'll take the orders and pass it on to you and bill it by JSW and JSW will pay you for that.
customer
628.6s
Yeah, that would be absolutely fine.
agent
630.0s
Yeah, because like
customer
630.5s
Currently if I'm not wrong, uh AMNS is at around 89 rupees or 90 rupees per kg and JSW is around somewhere 105 to 110 rupees per kg if I'm not wrong. I guess
agent
635.5s
So AMNS is what the price what you discussed about AMNS is for AZ 70.
customer
637.8s
Yeah.
customer
638.2s
AZ 170 and I guess
agent
639.2s
No, no, not 170 sir, it's AZ 70.
agent
641.0s
And AZ 150 is something what
customer
642.0s
150, yes, yeah.
agent
643.2s
Color on plus.
customer
643.8s
150, 150.
agent
644.8s
Yeah, AZ 150 is Color on Plus.
customer
646.2s
Mhm.
agent
646.8s
AZ 70 is Pragati Plus.
agent
648.4s
And the cheaper one is Endura Plus and below that is Indradhanush.
customer
651.2s
Okay. Uh can I have those rates if that's possible by you?
agent
653.4s
Yeah, yeah, I'll give you the tentative MOPs. I'll give you the MOPs, don't worry about it. I'll draft a proper Excel for HR and for this thing. But again, like you also know, sir, the prices are fluctuating in a haywire manner.
customer
658.0s
Yes, yes, I definitely get that.
agent
658.8s
I'll just give a MOP for reference, then whatever one or two rupees up or down there is at that time, at the time of order placement, we can think about it.
I'll just give a MOP for reference, फिर जो भी एक दो रुपया ऊपर नीचे जो भी रहता है उस टाइम पे at the time of order placement, we can think about it.
customer
702.2s
Yeah, definitely. I mean, I don't, yeah, that's why I mentioned, you know, uh what if, you know, on daily basis the price goes up and down. So that's why I mentioned, uh from whom I can get those rates on daily basis.
agent
707.0s
So basically see, I'll tell you one thing, sir. I can give it to you, but, uh what I can do is, once the MOP changes, meaning when our price changes, I will update you on that day for it. If that works with you. For example, like our MOP today, the price was the same on Monday, the price was the same on Tuesday, it was the same on Wednesday, it increased on Thursday, then today it has become constant again.
So basically see, I'll tell you one thing, sir. मैं आपको दे तो दूंगा, लेकिन, uh what I can do is, once the MOP changes ना, मतलब जब हमारी price change होगी ना, मैं उस दिन आपको update कर दूंगा उसके लिए। If that works with you. For example, जैसे अभी हमारी MOP जो आज है, Monday को भी price same था, Tuesday भी price same था, Wednesday भी same था, Thursday को बढ़ा, फिर आज वापस constant हो गया है।
customer
716.4s
Yes, yes. No, because I guess the price had increased on Saturday or Sunday if I'm not wrong.
हां हां। नहीं क्योंकि I guess Saturday या Sunday को price increase हुआ था if I'm not wrong.
agent
719.0s
Yes, that's what I'm saying. Saturday, the price on the 1st, 31st was Monday. 31st was the last month's price which got increased in the second half. Then on the 1st, it operated at the same price, on the 2nd it was the same, on the 3rd it happened, on the 3rd it increased, then on the 4th it's running at the same price.
हां, वही, वही बोल रहा हूं ना। Saturday, 1 तारीख को जो price, 31st was Monday. 31st was the last month's price which got increased in the second half. फिर 1 तारीख को same price पे operate हुआ, 2 तारीख को same पे हुआ, 3 को हुआ, 3 को बढ़ा, फिर 4 को अभी same पे चल रहा है।
customer
726.4s
Got it, got it.
agent
727.2s
So what I can do is in this case, I'll keep you posted with all the fluctuations. As soon as the price fluctuates or I get an indent that the price is gonna fluctuate tomorrow, because we get a message from the steel itself that the prices are gonna change, I'll just ping you that sir, this is the expected revision in the prices.
So what I can do is in this case, I'll keep you posted with all the fluctuations. As soon as the price fluctuates or I get an indent कि बाबा price is gonna fluctuate tomorrow, because we get a message from the steel itself कि the prices are gonna change, I'll just ping you कि sir, this is the expected revision in the prices.
customer
734.4s
Yeah, sure. That's works for me.
customer
735.8s
And regarding the profile sheet you mentioned that you dispatch from Taloja and etc. So what kind of profile do you guys uh generally supply? Because we have a double tube profile which we generally provide. Uh
agent
741.2s
We generally provide double ribbed, yeah, double ribbed and single ribbed.
customer
743.2s
We double ribbed we provide.
agent
744.6s
Yeah, we also provide double ribbed only. That's the standard one, sir, available. Other than that, if there's any specific design required, we ask the customers, they share the design of the ribs and according to that then we process. Because at times they do some sort of repair work with the existing profile sheet over there. So they require that, you know, that technically, if we speak in layman's terms, the size of that groove should match with theirs.
Yeah, we also provide double ribbed only. That's the standard one, sir, available. Other than that, if there's any specific design required, we ask the customers, they share the design of the ribs and according to that then we process. Because at times they do some sort of repair work with the existing profile sheet over there. So they require that, you know, वो technically अगर जैसे leman भाषा में बोले तो वो नाली का size match होना चाहिए इनके साथ।
customer
752.2s
Correct, correct, correct.
agent
753.4s
So that it doesn't overlap and all that. So because of that, we take uh things from them and then we'll provide. But yeah, if it's not like that, then double trapezoidal and single trapezoidal are the standards what we provide.
तो वो overlap नहीं हो जाए और वो सब। तो उसकी वजह से we take uh things from them and then we'll be provide. But yeah, अगर वैसा नहीं होता है तो double trapezoidal and single trapezoidal are the standards what we provide.
customer
758.8s
Okay.
customer
759.2s
Yeah.
customer
759.8s
Uh just a random question, do you guys also provide a polycarbonate sheets or uh coils?
agent
802.2s
Polycarbonated sheets? No, sir. Basically that's a restricted inventory to be sold online because we have a set of distributors for that. So steel does not allow us to sell it online.
customer
807.2s
Okay, okay, no worries, no worries.
agent
808.2s
For overlapping in the accessories part of PPGL, right?
customer
809.5s
Got it, got it, got it.
agent
810.4s
Yeah, so that is sold directly by JSW Steel Coated.
customer
812.0s
Yes, yes, yes. No worries, no worries.
हां हां हां। No worries, no worries.
agent
812.8s
That's why.
agent
813.6s
Right?
है ना?
agent
814.0s
What will I do is, I'll just ping you right now from my WhatsApp and uh I would request if there's any sort of live requirement which we can procure, so do let me know and we'll be in touch.
customer
820.2s
Yes, definitely. Uh just drop me all the rates and everything.
agent
822.2s
I'll do it.
customer
822.8s
And then we can, we can obviously, you know, work together for a longer, for a broader perspectives.
agent
826.0s
Looking, looking forward for sure.