JSWOzonetel · Call Analysis

Call 21112178583888471 2026-08-04 · abhinav gautam · 0:28

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Opp_Aug26 General Enquiry no conversation 3 turn(s) - greeting or voicemail only, no scorable conversation Gujarati 3 supply_led (campaign_name:medium)
Audio: clear: The call begins with brief hold music before the conversation starts.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.474 0.9s 1.0s 26.1s 0.5s too short 0 2 1 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

agent
2.8s
Hello
customer
3.6s
Yes, Gorakh bhai
હા ગોરખ ભાઈ
agent
5.0s
Yes
हाँजी