JSWOzonetel · Call Analysis

Call 34972178971048451 2026-09-18 · dhruv · 0:42

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_CR_GI_GP_Coated_Sep26 Not_Answered no conversation 2 turn(s) - greeting or voicemail only, no scorable conversation English 2 supply_led (campaign_name:medium)
Audio: noisy: Significant background noise from a video or TV playing in Hindi, which overlaps with the speaker's voice.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.0 –s 1.6s 40.4s –s too short 0 – 2 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

customer
5.8s
Hello.
customer
12.0s
Hello Total C.