Call 34972178964301661 2026-09-17 · Rohit Mishra · 0:55
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| IS_MFG_CR_GI_GP_Coated_Sep26 | General Enquiry | no conversation no human conversation on the recording (voicemail / IVR / ringing) | English | 2 | supply_led (campaign_name:medium) |
Audio: noisy: Significant call center background noise is present throughout the recording.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 0.357 | 0.5s | 0.9s | 53.6s | 0.5s | too short | 0 | 1 | 1 | 0 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
customer
5.6s
Hello.
agent
9.6s
Hello.