JSWOzonetel · Call Analysis

Call 34972178497452710 2026-07-25 · sudeeps · 0:39

CampaignDispositionCould we hear it?Language TurnsPitch type
MSME_IS_PANIndia_NewReg_260526 Call_back_later no conversation no human conversation on the recording (voicemail / IVR / ringing) English 6 new_registration (campaign_name:high)
Audio: clear: The agent repeatedly tries to get a response, but the customer does not speak.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
1.0 heavy 6.2s –s 32.8s 6.2s 145.2 0 6 – 6

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

agent
0.9s
Hello?
agent
2.0s
Hello, Mr. Sahith Reddy?
agent
4.5s
Hello?
agent
6.0s
Hello, Mr. Reddy?
agent
7.9s
Hello?
agent
9.2s
Mr. Reddy, are you there?