JSWOzonetel · Call Analysis

Call 34972178305585820 2026-07-03 · ankit mistry · 0:22

CampaignDispositionCould we hear it?Language TurnsPitch type
MSME_IS_India_ProductOpps_PROG_261225 General Enquiry no conversation 2 turn(s) - greeting or voicemail only, no scorable conversation Gujarati 2 customer_led (campaign_name:medium)
Audio: clear: Some minor background noise is present but doesn't affect transcription.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.829 heavy 2.9s 0.6s 18.5s 2.9s too short 0 1 1 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

agent
0.8s
Hello, I am calling from the JSW One platform.
નમસ્તે, હું JSW One પ્લેટફોર્મ પરથી બોલું છું.
customer
4.6s
Hello.