Call 34972178305546630 2026-07-03 · Abhishek Gupta · 0:27
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| MSME_IS_India_ProductOpps_PROG_261225 | Not_Answered | no conversation no human conversation on the recording (voicemail / IVR / ringing) | English | 3 | customer_led (campaign_name:medium) |
Audio: very poor: The agent's voice at the start of the recording is extremely muffled and entirely unintelligible. Only the customer's side of the call attempt is clear.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 0.478 | 1.1s | 1.2s | 24.7s | 1.1s | too short | 0 | 1 | 2 | 0 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
agent
0.5s
[inaudible]
customer
1.8s
Hello?
customer
3.9s
Hello?