JSWOzonetel · Call Analysis

Call 21112178970818361 2026-09-18 · sudeeps · 0:44

CampaignDispositionCould we hear it?Language TurnsPitch type
MSME_IS_PANIndia_NewReg_260526 Not_Answered no conversation no human conversation on the recording (voicemail / IVR / ringing) Gujarati 2 new_registration (campaign_name:high)
Audio: clear: The agent reached the customer's voicemail.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
1.0 heavy 2.3s –s 41.7s 2.3s too short 0 1 – 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

agent
0.2s
Hello, I am calling from the JSW One platform.
નમસ્તે, હું JSW One પ્લેટફોર્મ પરથી બોલું છું.
unknown
3.1s
The person you're trying to reach is unavailable. Please leave a message at the tone.