JSWOzonetel · Call Analysis

Call 21112178953499691 2026-09-16 · soumya · 0:47

CampaignDispositionCould we hear it?Language TurnsPitch type
MSME_IS_PANIndia_NewReg_260526 Wrap up time exceeded :0 no conversation 1 turn(s) - greeting or voicemail only, no scorable conversation Gujarati 1 new_registration (campaign_name:high)
Audio: clear: There is some minor background noise but it does not affect transcription.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
1.0 heavy 3.3s –s 43.7s 3.3s too short 0 1 – 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

agent
0.9s
Hello, I am calling from the JSW One platform.
નમસ્તે, હું JSW One પ્લેટફોર્મ પરથી બોલું છું.