Call 21112178946409881 2026-09-15 · Aditya Pandey · 0:42
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| IS_MFG_HR_HRPO_Sep26 | Not_Answered | no conversation 3 turn(s) - greeting or voicemail only, no scorable conversation | English | 3 | supply_led (campaign_name:medium) |
Audio: noisy: Significant background noise from an office environment is present, making some parts of the customer's speech inaudible.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 0.615 | 1.6s | 1.0s | 39.4s | 1.6s | too short | 0 | 1 | 2 | 1 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
customer
1.6s
Hello?
agent
3.0s
Hello, Vinayak International?
customer
5.0s
[inaudible]