JSWOzonetel · Call Analysis

Call 21112178912783681 2026-09-11 · Rohit Mishra · 0:45

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Sep26 General Enquiry no conversation no human conversation on the recording (voicemail / IVR / ringing) English 2 supply_led (campaign_name:medium)
Audio: noisy: The recording is extremely noisy with significant background chatter and another audio source playing in English, making it difficult to isolate the primary speaker.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.0 –s 1.4s 43.6s –s too short 0 – 2 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

customer
5.6s
Hello.
customer
9.1s
Hello.