Call 21112178911176451 2026-09-11 · Kartikey Chauhan · 0:48
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| IS_MFG_HR_HRPO_Sep26 | General Enquiry | no conversation 3 turn(s) - greeting or voicemail only, no scorable conversation | Gujarati | 3 | supply_led (campaign_name:medium) |
Audio: very poor: The call is mostly an IVR system and hold music. The customer's speech is extremely muffled and difficult to understand.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 0.0 | –s | 3.0s | 45.0s | –s | too short | 0 | – | 1 | 0 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
unknown
0.6s
Hi, if you record your name and reason for calling I'll see if this person is available.
customer
10.0s
Hello [inaudible] I had taken the mail [inaudible]
હેલો [inaudible] મારે મેલ લીધી તી [inaudible]
unknown
13.6s
Thanks. Please stay on the line.