Call 21112178911136381 2026-09-11 · sudeeps · 0:57
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| IS_MFG_HR_HRPO_Sep26 | Not_Answered | no conversation 3 turn(s) - greeting or voicemail only, no scorable conversation | Hindi | 3 | supply_led (campaign_name:medium) |
Audio: noisy: The agent attempts to speak, but the person on the other end is silent, although there is significant handling noise from their side.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 1.0 heavy | 4.5s | –s | 52.5s | 4.5s | too short | 0 | 3 | – | 3 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
agent
0.8s
Hello, are you Mr. Vinay?
हॅलो, आप मिस्टर विनय?
agent
3.0s
Hello?
हॅलो?
agent
4.5s
Hello Mr. Vinay Umalkar?
हॅलो मिस्टर विनय उमलकर?