Call 21112178903917911 2026-09-10 · Rohit Mishra · 0:22
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| IS_MFG_HR_HRPO_Sep26 | General Enquiry | no conversation no human conversation on the recording (voicemail / IVR / ringing) | Gujarati | 3 | supply_led (campaign_name:medium) |
Audio: noisy: The recording starts with an IVR prompt, followed by background conversation from the customer's side. The agent is not heard.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 0.0 | –s | 3.3s | 18.7s | –s | too short | 0 | – | 2 | 0 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
unknown
0.5s
Hi, if you record your name and reason for calling, I'll see if this person is available.
customer
5.0s
I have told you a million times.
લાખો વાર કીધું હે.
customer
6.9s
In the previous phone [inaudible]
પેલા ફોન માં [inaudible]