Call 21112178903378741 2026-09-10 · Kartikey Chauhan · 1:12
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| IS_MFG_HR_HRPO_Sep26 | Wrap up time exceeded :0 | no conversation no human conversation on the recording (voicemail / IVR / ringing) | English | 4 | supply_led (campaign_name:medium) |
Audio: clear: The recording contains only an automated IVR system and hold music. No conversation between agent and customer took place.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| – | –s | –s | n/a | –s | too short | 0 | – | – | 0 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
unknown
0.3s
If you record your name and reason for calling I'll see if this person is available.
unknown
13.1s
Thanks. Please stay on the line.
unknown
26.1s
I'm sorry, this person is not available.
unknown
28.4s
If you would like to leave an additional message, please reply after the tone.