Call 21112178903274132 2026-09-10 · Rohit Mishra · 0:20
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| IS_MFG_HR_HRPO_Sep26 | General Enquiry | no conversation 3 turn(s) - greeting or voicemail only, no scorable conversation | Gujarati | 3 | supply_led (campaign_name:medium) |
Audio: noisy: Heavy background noise and multiple overlapping conversations make most of the audio unintelligible after the initial greeting.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 0.477 | 2.1s | 2.3s | 15.6s | 2.1s | too short | 0 | 1 | 1 | 0 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
agent
0.6s
Hello, I am calling from the JSW One platform
નમસ્તે, હું JSW One પ્લેટફોર્મ પરથી બોલું છું
unknown
3.8s
The person you are calling, I'll see if this person is available.
customer
6.2s
[inaudible]