JSWOzonetel · Call Analysis

Call 21112178902394251 2026-09-10 · Aditya Pandey · 0:21

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Sep26 Not_Answered no conversation no human conversation on the recording (voicemail / IVR / ringing) English 1 supply_led (campaign_name:medium)
Audio: clear: Recording contains only an English IVR prompt and background office noise. No conversation between agent and customer.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
– –s –s n/a –s too short 0 – – 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

unknown
0.6s
Hi, if you record your name and the reason for your calling, I'll see if this person is available.