JSWOzonetel · Call Analysis

Call 21112178895309891 2026-09-09 · Sajal Bhaskar · 0:40

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Sep26 General Enquiry no conversation 3 turn(s) - greeting or voicemail only, no scorable conversation Gujarati 3 supply_led (campaign_name:medium)
Audio: noisy: There is significant background noise and crosstalk, making it difficult to distinguish the primary speakers clearly.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.0 –s 0.5s 39.5s –s too short 0 – 1 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

unknown
0.0s
Yes.
હાજી.
customer
1.5s
Hello.
હેલો.
unknown
2.2s
One minute, I will let you do it later.
એક મિનિટ, હું તમને પછી કરવા દઉં છું.