Call 21112178886723651 2026-09-08 · Abdul Ansari · 0:41
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| IS_MFG_HR_HRPO_Sep26 | General Enquiry | no conversation 3 turn(s) - greeting or voicemail only, no scorable conversation | Hindi | 3 | supply_led (campaign_name:medium) |
Audio: clear: The customer can be heard talking in the background before the main conversation begins.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 0.485 | 1.6s | 1.7s | 37.7s | 1.6s | too short | 0 | 1 | 2 | 1 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
customer
5.6s
Hello.
agent
6.3s
Hello, which product do you need?
हेलो आपको कौनसा प्रोडक्ट चाहिए?
customer
8.3s
Hey, I don't need anything.
अरे मुझे कुछ नहीं चाहिए।