JSWOzonetel · Call Analysis

Call 21112178886692381 2026-09-08 · Aditya Pandey · 0:16

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Sep26 Not_Answered no conversation 1 turn(s) - greeting or voicemail only, no scorable conversation Gujarati 1 supply_led (campaign_name:medium)
Audio: noisy: Significant background office noise is present, but the primary speaker is clear.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
1.0 heavy 2.6s –s 13.4s 2.6s too short 0 1 – 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

agent
2.8s
Hello, I am calling from the JSW One platform.
નમસ્તે, હું JSW One પ્લેટફોર્મ પરથી બોલું છું.