JSWOzonetel · Call Analysis

Call 21112178886231531 2026-09-08 · soumya · 0:29

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Sep26 Ringing_NoResponse no conversation 3 turn(s) - greeting or voicemail only, no scorable conversation Hindi 3 supply_led (campaign_name:medium)
Audio: clear: The recording is very short, containing only initial greetings.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.667 1.2s 0.6s 27.2s 0.8s too short 0 2 1 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

agent
1.6s
Hello.
customer
2.6s
Hello.
agent
4.0s
Sir, greetings.
सर नमस्कार।