Call 21112178886014121 2026-09-08 · Rohit Mishra · 0:25
| Campaign | Disposition | Could we hear it? | Language | Turns | Pitch type |
|---|---|---|---|---|---|
| IS_MFG_HR_HRPO_Sep26 | General Enquiry | no conversation 3 turn(s) - greeting or voicemail only, no scorable conversation | Hindi | 3 | supply_led (campaign_name:medium) |
Audio: noisy: There is significant background noise and chatter throughout the recording, which makes it difficult to hear the speakers clearly.
The four signals separate columns, separate owners
1 · Pitch adherence
the REP
n/a
n/a
2 · Customer quality
the LEAD we handed over
–
/4 flags
3 · Supply
US
none
4 · Sentiment
the CUSTOMER
n/a
confidence none · +0/−0
from 0 hits
excluded: dead call (red band)
excluded: dead call (red band)
Conversation mechanics measured from turn timings, not judged by the LLM
| Talk ratio | Agent talk | Customer talk | Dead air | Longest monologue | WPM | Interrupts | Agent turns | Cust turns | Q marks |
|---|---|---|---|---|---|---|---|---|---|
| 0.294 | 0.5s | 1.2s | 23.3s | 0.5s | too short | 0 | 1 | 2 | 1 |
Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)
customer
1.8s
Hello.
agent
3.0s
Yes?
हां जी।
customer
4.5s
Hello.