JSWOzonetel · Call Analysis

Call 21112178878460251 2026-09-07 · Rohit Mishra · 0:25

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Sep26 General Enquiry no conversation 3 turn(s) - greeting or voicemail only, no scorable conversation Hindi 3 supply_led (campaign_name:medium)
Audio: noisy: Significant background office noise is present throughout the recording. The call ends abruptly.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.808 heavy 2.1s 0.5s 22.4s 1.1s too short 0 2 1 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

agent
2.5s
Hello Harsh ji, greetings.
हेलो हर्ष जी, नमस्ते।
customer
3.8s
Hmm.
हम्म।
agent
4.6s
The bike in the rain
बाइक का बारिश में