JSWOzonetel · Call Analysis

Call 21112178876505281 2026-09-07 · Rohit Mishra · 0:51

CampaignDispositionCould we hear it?Language TurnsPitch type
IS_MFG_HR_HRPO_Sep26 General Enquiry no conversation 3 turn(s) - greeting or voicemail only, no scorable conversation English 3 supply_led (campaign_name:medium)
Audio: clear: The call is extremely short and consists only of greetings.

The four signals separate columns, separate owners

1 · Pitch adherence

the REP
n/a
n/a

2 · Customer quality

the LEAD we handed over
– /4 flags

3 · Supply

US
none

4 · Sentiment

the CUSTOMER
n/a
confidence none · +0/−0 from 0 hits
excluded: dead call (red band)

Conversation mechanics measured from turn timings, not judged by the LLM

Talk ratioAgent talkCustomer talk Dead airLongest monologueWPM InterruptsAgent turnsCust turns Q marks
0.25 0.4s 1.2s 49.4s 0.4s too short 0 1 2 0

Transcript English, with the original speech underneath — the audit trail Download this transcript (.json)

agent
0.5s
Okay.
customer
1.5s
Hello.
customer
2.6s
Hello.